In my experience, that message meant that the coil assembly retainer has failed. This means that the actuator wires have been broken due to the rotation of a component designed to remain stationary. This will require the replacement of the coil assembly because the wires ripped durring rotation. You will need to remove the e-locker, remove the bearing, and C clip in order to remove and replace the coil assembly. The coil will cost you around $150 bucks.
This will be covered under warranty.
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