Originally Posted by f5fstop
Especially since they had to remove the shields to change the oil and filter.
Thats what I thought
, How did they change the oil without removing the shields?
I do plan on removing the shields and driving it. the noise is getting worse as I drive it.
And as for the Dealership ladder, I am well aware of it. In a previous life I was a service writer for Ford and Toyota. I would have been glad to listen to the customer and charge him to remove the plates.
I guess what I am really pissed about is the fact that my biggest concern, in my opinion a warranty issue, was just looked at like they didn't care. When the noise is still there after shield removal, I plan on making an appointment with the service manager and take him for a short ride to let him listen to the noise. I also checked the records, they only drove the rig 2 miles, not long enough IMHO to search and diagnose a driveline noise.