I will absolutely post what the fix is for the cracking noise in the headliner.....assuming they fix it!
The service guy's comment was - "It's probably due to the change in temperature outside. It does things to the plastic."
We went from weather in the 30's-40's to 60's-70's within days here in Chicago. Geez, I hope I don't have to listen to these creaks and cracks everytime the weather changes!