[Hmmm2]

OMG, fourfourto!!!!! You are stuck between a rock and a hard place. I REALLY thought that this guy would have suggested a 'fix' for you .. or at least, re-do the pads again. I have to admit that I don't know anything about brake pads, but, the last dealership who looked at mine said they cut the pads in a diamond shape? Does that make sense? He said it would help considerably since I live on a (slight) hill. I have only had the groan come back once, and that was when I was the passenger in my H3 when it happened. I still can't believe that the field rep couldn't offer you anything more than "I'll look into it". Geeez, how long have you already been waiting?? Sounds like I'm venting, sorry. I went through a lot of that same nonsense, but I stayed a 'squeeky wheel' through it all. I couldn't stand the noise and the feel in the brake pedal when the groan happened. I really felt it was a disaster waiting to happen as I was going downhill. Fourfourto, check your pm's.