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Originally Posted by fourfourto
I just called the hummer customer relations manager.Susan isnt in today Another person said they did not get a call back from the dealer about my case.  I ended up leaving a voice mail for susan,she will be in monday.
I will try the dealer again on monday and also call susan at hummer  |
When I first called GM Customer Service, she told me they give the Hummer dealer 48 hours to respond. She said that I would receive a call back from her (GM) to let me know what the Service Mgr at the dealer told her. That happened on the morning of the third day. I can't believe she kept you hanging that long!
They must have some sort of protocol to follow. Don't let up, fourfourto. I was like a pitbull ..lol.. but a nice one. I just wouldn't let up.
