Warranty parts center will not help!They just collect warranty parts and SO"s.to find chains of issues and correct them as quick as possible.
They need to get their APM (Area Parts Manager)
involved.The part should have been handled (if on back order)as the following....
1.Check local dealers(though O.E. connection)
2.Check PDC stock through Dealer world.
3.If no stock is avl call in a Spac case.(if they have done this, request the spac case number.
I do not think(not sure though) the BCM is on back order.Last I time I checked there is stock at PDC 621 livona MI.
Remember these couple of letters C.S.I and repete this to the service Mgr and I"m sure you will get your BCM as quick as possible .If it is truely on back order...Still make sure they are doing everthing in their power to resolve this!Get the SPAC number and the APM name.
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