Re: Are there any good service places - Cochran in PA Sucks
Go to your sales manager and tell him about it first.
Have him call a meeting with the service manager. If they still are not up to satifying your claims,
tell them you are going to call the 866 number in your manual.
Don't forget to remind them about the surveys. You do not have to check completely satisfied if you are not!
It's not cool to blow off the customer. A bad experience means no repeat business. They can't survive that way for long.
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