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Originally Posted by fourfourto
Why would it take a week to contact a field rep  GRRRr Grrrr  |
I have no idea..obviously it shouldn't, in my opinion. GM Customer Service told me that they are regional when I complained that I kept getting the same response you just told me. He said he'd look into it. He called me back and said that all the field reps were away for a two week period (meetings?) last June and that was why I had been waiting. However, as you know, I never DID get to talk to the rep who looked at mine. They did it themselves and told me the outcome after the fact.
