F5's advice worked just as I knew it would

[Scouts Out]

As I have whined about on here for over 9 months now, my roof rails were cracked and they were more then willing to work on any thing I complained about. Just seems they never fixed anything. They came and picked it up and took it to the deal at least 3 times in Aug and sept. Last time it happened they were to replace the roof rails and the recalled jack. After they kept it for two days (they provided me a GMC Envoy) they returned it , 1/2 a tank of gas less and nothing done except rotating my tires but not including my spare. I happened to get a satisification survey the next day as I was bitchin (wrong parts, service guy sick.. all kind of reasons nothing got fixed) and i told them I was holding the survey and I was writing everything they just tried to justify on it and sending it in. The dealer picked it up the next day and two days later all was better. That survey means allot to them....