Another Water Leak Thread

[Devis1957]

I have a 2006 Pewter H2 SUV, got it August last year, only 3500 miles as of this post. I, too have had numerous issues with windshield leaks, or at least what was thought as winshield leaks. It's been in the shop at least 4 times for the water leaks, each time I threaten to invoke the "Lemon Law" and each time I let them talk me out of it. They have replaced the cab lights at least twice and the windshield twice, still having trouble identifying the source of the leak. While changing the windshield, they dimpled the roof. Brought it back and they had it repaired by one of those pop-a-dent places. Got it back and they told me the headliner was damaged by the pop-a-dent place, but the dimple in the roof was gone. I'll say it was damaged, they broke it at the door post between the driver and rear passenger door. They also damaged the finish in a few places on the dash when they pulled the headliner down. In the meantime while waiting for the headliner to come in, the water leak came back and the driver seat power controls stopped working. Left it once again at the dealer and while the headliner was out, they found a leak at the roof seam near the front passenger door. The water ran down to exactly where it was pooling on the dash above the glove box. The service manager told me that the repair was made from the inside and could not be seen from the outside. He also told me that the power seat controls were fixed and the new headliner and dash parts were installed. Got home and checked it all out, the headliner has a crease all the way across the back near the rear door and they actually repaired the seam leak on the outside. What an unprofessional and ugly mess they made of the seam repair, including the paint. I told them from the get go that I could accept an external repair, due to an accident of my own making, but in no way would I accept an external repair due to a problem caused by their quality control. I insisted from the beginning that they give me another vehicle, but so far they refuse. Time for a visit with my lawyer in tow.

Are there any Hummer execs out there reading this Forum? The dealer told me that he was getting the Hummer rep involved this last go round. Can't believe that Hummer would not do more for me.

I still love the Hummer, just want a new one, not one that has been disfigured by the dealer.

[timgco]

Originally Posted by Devis1957

I have a 2006 Pewter H2 SUV, got it August last year, only 3500 miles as of this post. I, too have had numerous issues with windshield leaks, or at least what was thought as winshield leaks. It's been in the shop at least 4 times for the water leaks, each time I threaten to invoke the "Lemon Law" and each time I let them talk me out of it. They have replaced the cab lights at least twice and the windshield twice, still having trouble identifying the source of the leak. While changing the windshield, they dimpled the roof. Brought it back and they had it repaired by one of those pop-a-dent places. Got it back and they told me the headliner was damaged by the pop-a-dent place, but the dimple in the roof was gone. I'll say it was damaged, they broke it at the door post between the driver and rear passenger door. They also damaged the finish in a few places on the dash when they pulled the headliner down. In the meantime while waiting for the headliner to come in, the water leak came back and the driver seat power controls stopped working. Left it once again at the dealer and while the headliner was out, they found a leak at the roof seam near the front passenger door. The water ran down to exactly where it was pooling on the dash above the glove box. The service manager told me that the repair was made from the inside and could not be seen from the outside. He also told me that the power seat controls were fixed and the new headliner and dash parts were installed. Got home and checked it all out, the headliner has a crease all the way across the back near the rear door and they actually repaired the seam leak on the outside. What an unprofessional and ugly mess they made of the seam repair, including the paint. I told them from the get go that I could accept and external repair, due to an accident, but in no way would I accept an external repair due to a problem caused by their quality control. I insisted from the beginning that they give me another vehicle, but so far they refuse. Time for a visit with my lawyer in tow.

Are there any Hummer execs out there reading this Forum. The dealer told me that he was getting the Hummer rep involved this last go round. Can't believe that Hummer would not do more for me.

I still love the Hummer, just want a new one, not one that has been disfigured by the dealer.

SOunds like you need to talk with that rep.

PM Adam in CO. He seems to have an inside contact for an issue such as this.

[Devis1957]

I have called the salesman to set up a conference call between me, the salesman, the service manager, the dealership owner and the Hummer rep for tomorrow. If it does not happen or go well, my lawyer is "licking his chops" to get his hands on this one.

Will try to PM Adam, thanks.

Here's a pic, no bling, only addition is the chrome fuel door, which, of course, is on the other side

[jmsspratlin]

sorry to here this man. Keep us posted on what becomes of it.....Jamie

[Devis1957]

Will do

[Adam in CO]

Found it.

Stacie Collins
Hummer Customer Service
P.O. Box 33177
Detroit, MI 48232

[Devis1957]

Thanks Adam, will call you for details

[frenzy1]

Sorry bro ! Hope everything works out for you ! Great lookin' ride btw !

Good luck !!
frenzy

[Devis1957]

Not much luck with the dealer today, they just wanted to make another attempt at repairs, so I told them I needed time to think about what I do next. I did talk to Hummer Customer Service and got a Case #, so we'll see what happens next after they contact the dealer. Here's a couple of pics of the roof seam repair over the passenger side door. What you can't see from the pics is the edges where it was taped off for the paint. I also included a pic of what they left behind on my floorboard to show me how much they care about my Hummer.

[jmsspratlin]

Originally Posted by Devis1957

Not much luck with the dealer today, they just wanted to make another attempt at repairs, so I told them I needed time to think about what I do next. I did talk to Hummer Customer Service and got a Case #, so we'll see what happens next after they contact the dealer. Here's a couple of pics of the roof seam repair over the passenger side door. What you can't see from the pics is the edges where it was taped off for the paint. I also included a pic of what they left behind on my floorboard to show me how much they care about my Hummer.

Those slip-grip mats ROCK!