ATTN: H3 Brand Quality Manager

[HummBebe]

An open letter to the H3 Brand Quality Manager.

Dear Sir,

I am formally making a request that all H3 front differentials, be changed from the Cast Aluminum Housing, to the Cast Iron Housing.

Why, for a $90 difference, would you continue to ignore and brush aside an issue that puts your most loyal and dedicated users of your off-road product at such incredible risk of harm?

Twice now, in two years, I have been stranded in very remote areas, due to my Front Differential failure or others. We don?t leave our people behind on a trail. We will go to great lengths to make sure all are off the trail safely. It is and inconvenience to us and the other off-roaders we ride with.

I know of many others who have experienced the same problem all across this Country.

Is that a risk we take? Yes. Do we fully understand that risk? Yes.

However:

H2?s don?t have this issue.
H1?s don?t have this issue.

The known weaknesses in both the above-mentioned Hummer vehicles allow for a trail repair. You can carry a spare tie-rod for the H2; you can carry spare tie-rods and half shafts for the H1.

You cannot carry a spare Front Differential on the trail for the H3.

Leaving this component as is, for those of us that off-road regularly is becoming an increased liability for Hummer. When it breaks out on the trail, or on the road for that matter, the vehicle is COMPLETELY disabled.

There is no temporary repair, no way to disable the full-time 4-wheel drive, so that the vehicle can be driven in two wheel drive off the trail.

It may not be the highest complaint on your warranty reports, but it is certainly one of the more dangerous.

My friends and I have been caught in snowstorms, high deserts in the heat etc, having to strap and winch, for the better part of a full day, to get one or more COMPLETELY disabled H3?s off the trail. I wouldn?t shrug your shoulders at my request until you have done this yourself.

You and I both know, that it does not take abuse to destroy the ring and pinion gear, or crack the housing. It can be done quite easily. To the point, the claim of being able to scale 16? vertical wall should be removed, that is a recipe for disaster, especially if you try it one wheel at a time.

Quotes from your AD copy:

?It delivers all of H3?s renowned off-road capability?, ?real-world testing on off-road trails in Moab, Utah, the Rubicon Trail and other challenging off-road venues?,? The H3 lineup also delivers exceptional rock crawling and climbing performance?, and

?A HUMMER by any measure?

Source; http://www.seriouswheels.com/cars/top-2008-Hummer-H3-Alpha.htm

I respectfully disagree; this HUMMER falls a bit short in reliability compared to it?s predecessors. And, because we have to be very careful about the front differential, we require far more strapping and winching up obstacles than that of our predecessors.

This is an easily solved, quickly remedied problem. I am confident that I and my other Hummer off-road enthusiasts would greatly appreciate this small action from your department.

I am going to further request that your replace all of the current H3 off-road enthusiasts housings immediately. I for one do not want to wait for it to break again, leaving me stranded on yet another trail, causing my friends and I more inconvenience, and potential danger.

If this is something you decide to act upon, I can guarantee you this growing group of H3 off-roaders will be completely satisfied, and once again, enthusiastic about off-roading.

Respectfully yours,

Jacquelyne Theisen
AKA HummBebe