ATTN: H3 Brand Quality Manager

[Alan06SUT]

Originally Posted by HummBebe

And that's exactly the point. At what point do we as consumers, beyond that, enthusiasts, get considered for the amount and level of inconvenience and DANGER of being stranded far from help, food water, shelter, etc????
Been there, done that X2. Not willing to do it again.

I agree they should put in the cast iron case.

And please don't take this the wrong way.... I heart beebee and all you've done for the trails and hummers, but as for the part eluding that the differential put you in danger far from help, I just cant see that as a valid point to your argument.

We all make decisions to go offroading and we put ourselves in the above mentioned dangers. I think that you should leave that point out of your argument to hummer and just stick with the reliability and excessive falure rates so they can't try to discredit you on that one point and therefore not pay attention to your very valid argument. Wheeling is risky and obviously you guys were prepared and had a back up plan to get out of there, etc. I/ we here know you are more than responsible and prepared wheeler.

I am just bringing this up an an editing thing so they can't put any bullets into your letter.

Good luck with the whole warranty thing, don't forget how much you love your hummer and your hummer family in stressful times! I am optomistic that they will take care of it for you, you may have to rattle some cages though. Take care.