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Go Back   Hummer Forums by Elcova > Hummer H2 Discussion Forums > General H2 Discussion

 
 
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Old 11-19-2007, 08:08 AM
siloboy1 siloboy1 is offline
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Default Shame, DePaula Hummer, SHAME!

Man, what a story.
Now, writing about this is going to be more cathartic for me than interesting for you, but what the hell, it's my party.
Just over twelve months ago, I had my Hummer mechanic service the H1 and install a new transmission after only 46,000 miles. It cost an arm and a leg, but what the hell.
Five months later, I had the vehicle fully serviced again, but 2,500 miles after the new transmission went in, the f..king thing went again!
DePaula Chevrolet of Albany looked earnest when they said 'What a shame it's out of warranty.'
After endless platitudes about how there was nothing they could do (even though it had only done 2,500 miles), unfortunately (for me) it was over the 12 month warranty, according to AMG, and that was that! 'Ahaaaaa!' was my reaction.
Anyway, I was soon on the phone to AMG to plead my case, and to their credit, they reconsidered the situation and offered to provide a new trany, but not the cost to install it. Mmmm, fair enough, I thought.
So a week later, DePaula Chevrolet of Albany called to say the vehicle was ready. I arrived to be greated with a bill of $2,400.00 (including towing)!
After having installed the previously failed trany, they thought it fare enough to profit on the second one as well. SHAME on DePaula Chevrolet of Albany, shame!
Anyway, a few days later, Mr DePaula Chevrolet of Albany emailed me to say that he was sorry to read about my misfortune (after I wrote him a two page dissertation), and so offered me a service voucher as a good will gesture. You can probably guess where I thought he could shove it!
Needless to say, I had lost all confidence in the H1 to do a simple job, so that day I drove it to my local Dodge Dealer (Adirondack Auto) to do a deal with George. George was fantastic. He said 'Pick whathever vehicle you want.' I was immediately attracted to Nitro. It was just so ugly, I thought it needed a good home to go to where people wouldn't snigger at him. George handed me the keys and a little extra for the H1, and off we drove, into the wilds of the Adirondack Mountains, and five years of warranty!!!

Last edited by DRTYFN : 11-19-2007 at 08:37 PM.
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