Have many of you folks orderd from hummerstuff.com before?

[Digital-Audiophile]

I have to say that Burston Marketing has the absolute worst customer service I have ever encountered. I placed an order exactly two weeks ago and despite two emails (that they never answered) and a direct phonecall to customer service, my order still has not even been processed.

I was told on the telephone that since I am in Canada it takes longer to prepare the shipment and that they are "behind" on international orders.

I have shipped so many items both in my personal life and business career across the USA border and abroad from $1 to $1,000,000 and I know that it is not a difficult process.

Anyhow.. enough belly-aching.. I am really just curious what other H3'ers experience with this company has been?