HID Help.. Please !!!

[mastermason11]

Hi folks... new to this wonderful forum. I recently bought a set of HID kit from ebay (lite-eyes) that has the slim ballasts. Install went smooth and working. However, the high and low doesn't seem to work (yes, I've confirmed that this kit is bi-xenon). Not sure if there is something special with the H2 but when you add a stock bulb on the other non-used headlight terminal (from the factory harness), the high and low works. If it's not connected, it doesn't work. Do we have folks that have experienced this before ?

Thanks in advance for your help...