My Buying Experience

[partsguy]

So,If they make a mistake and said they did and
offer to make it right you would be happy?
I'm just asking because it seems to me too many dealers try to buy out the problem without listening to their customers.Here"s a year supply of oil changes now get out.
It still does not make you feel fuzzy about that tech putting oil into your truck.Problem not solved.
If you could talk with someone willing to listen and really hear what you are saying (good or bad)you would feel more confindent and
more willing to continue to get your truck service there.I'm trying to understand why some Mgr's buy out problems and what the customer thinks of the dealership afterwards.
When you go out to eat you are willing to pay for what you want.You want it right the first time,not your next meal is free.
Sorry for the drawn out post,