Parkway Hummer - damn!

[Bondage]

I thought my Hummer dealer, Parkway in Valencia CA was top notch, but I just had an experience which has me rather unhappy. I had my H2 in for a few minor warranty repairs before I hit 36k this weekend and they did all of them in short order...except one.

I brought the GM bulletin in regarding the fading black plastic rear bumper and the Armor-Dillo fix. THEY REFUSED TO DO IT! They said the bulletin only applied to Escalades and Avalanches. I asked, "Lemme get this straight, had I bought a Chevy, you'd fix it, but with my Hummer I am SOL?" Basically, they said, "Yeah." This is fubared. Any ideas? I know I can buy an application of the stuff and do it myself, but I am pissed now. Who do I call and complain to about the Parkway Service Manager? BTW - this was after paying over a grand for the 30,000 mile recommended service!


Sean