Cracked front diff...How the story ends.....

[Racer-X]

DRTYFN, that is EXACTLY where mine cracked!

[Racer-X]

Dealership just called. They say the warranty company will not be covering repairs! WTF?

They said becuase it's due to 4 wheel driving.

Excuse me but did they not know they were selling me a warranty on a four wheel drive?

I have fricken smoke rolling from my ears!!!

[NoMoGMPG]

Start making calls to GM customer assistance, the number is in your owners manual. Unless you have a lift or oversize tires, they cannot make this claim. Period. They have to provide proof of abuse, normal operation of the four wheel drive does not constitute abuse. Make this your focus point. Then, I would take it to the dealer principal, state your case as above. Most dealers spend alot of money on public relations, and a subtle threat of exposure goes far. Also, call your warranty company, hopefully it is GMPP, and complain LOUDLY.

[Racer-X]

Yes it is GMPP.

Here's the problem, tell me what you think.

They told me when they called that they could call out an adjuster but it was highly unlikely GMPP would cover it. They had seen these before and they don't cover them, blah, blah blah. They said it would take a few days for someone to get out to have a look before work begins. I MUST have the H2 back by thursday. I'm heading to Reno for a concert that I am unwilling to miss becuase I won backstage passes. Big storms are predicted for thur-sat here and the most recent ones have brought horrible snow on I80. I want to take the Hummer for obvious reasons.

What are the chances I can pay for this and then fight to get reimbursed from GMPP?

[Racer-X]

P.S. When you say dealer principal - do you mean the owner of my dealership?

[Racer-X]

Sorry to keep posting, can someone provide me with the number for GM customer assistance and GMPP. My maual is of course in the Hummer.

[Dave Compson]

I dont have the numbers you need, but i do want to say how bad i feel for you. This sucks big time. Hope things work out.

Dave

[Racer-X]

Thanks Dave, Sometimes it helps just to vent, especially to people who understand. A little sympathy goes a long way...lol.

[DRTYFN]

Where's Klaus with the issue #?
This is a well know issue and they should cover it. GMPP brings the suck. Next time buy a CNA extended warranty - just make sure you don't have 37" tires on when you go in.

[2-H2's]

US Hummer Customer Service number is (866) 486-6376

[Racer-X]

Thanks 2H2

[Klaus]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by DRTYFN:
Where's Klaus with the issue #?
</div></BLOCKQUOTE>

Some of us have to work for a living.

I'll see if there is anything in Techline tonight.

[NoMoGMPG]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Racer-X:
Yes it is GMPP.

Here's the problem, tell me what you think.

They told me when they called that they could call out an adjuster but it was highly unlikely GMPP would cover it. They had seen these before and they don't cover them, blah, blah blah. They said it would take a few days for someone to get out to have a look before work begins. I MUST have the H2 back by thursday. I'm heading to Reno for a concert that I am unwilling to miss becuase I won backstage passes. Big storms are predicted for thur-sat here and the most recent ones have brought horrible snow on I80. I want to take the Hummer for obvious reasons.

What are the chances I can pay for this and then fight to get reimbursed from GMPP? </div></BLOCKQUOTE>

Don't do it. It's like trying to get money back for a rebate from Best Buy. If it were my deal, I would tell them that you will be making alot of calls between now and thursday, many of them to GM/Hummer, others to Hummer groups and websites you belong to, auto clubs, etc., I would rent or borrow another vehicle to go to your concert. Be a pest, call every couple hours, and yes, include the dealer owner (principal) in your phone calls.

In the world of GM, the squeaky wheel gets greased.

[Racer-X]

Wouldn't need to rent another vehicle. I have a 4WD tahoe and a 4WD Z71 truck. Just wanted to take the hummer - I have only driven in snow a few times and I feel more secure in the H2, especially with the new M/T's.

Quote for repair is $1200. I talked to my best friend who until 2-3 months ago worked in service at the dealership where I bought my H2. He seems to think that if I request my old parts I won't have much trouble getting reimbursed. If I have to I will take them to court. If you factor in my $200 deductible my risk is only $1000. I think I'm willing to take that risk. I know that sounds stupid, but if I start to make waves now I could see not getting my H2 back for a long some time while this is battled out. KWIM? I just want her home! LOL

Also been researching GMPP. If I can find another company to warranty me at this point (which I doubt) I may cancel the rest of my policy. This is all very sad for me. I have always bought GM products. I've never owned anything but.

p.s. ROFLMAO about the best buy rebate. Been there, done that, bought the shirt. Never did get my $. And if your think thats bad try buying the extended warranty from them. I bought one for my office phones. They wanted to send them out for repair. WTF am I supposed to do without phones until they get back to me?

[Racer-X]

Just to let you all know - I recieved a check today from GMPP reimbursing me for the entire cost of repairs less my $200 deductable. Happy GMPP customer!

[h2co-pilot]

Noice!

[NoMoGMPG]

Glad to hear it. You should call them and give them kudos for a quick turnaround. They love that, may even put you on a commercial.

[OrangeCrush]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Racer-X:
Just to let you all know - I recieved a check today from GMPP reimbursing me for the entire cost of repairs less my $200 deductable. Happy GMPP customer! </div></BLOCKQUOTE>

Congrats man, glad to hear it.

Mark

[Racer-X]

I plan to send a letter.

[H2Finally]

Congrats! Happier now that I also have a GMPP...

Btw, what kindda shirts do Best Buy sells?
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Racer-X:
p.s. ROFLMAO about the best buy rebate. Been there, done that, bought the shirt. Never did get my $. </div></BLOCKQUOTE>