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08-02-2006, 04:36 AM
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Hummer Authority
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Join Date: Aug 2005
Location: On the Beach or at the River
Posts: 1,204
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They smoked in it
Got my car back from service yesterday, I thought it smelled like smoke but didn't say anything. I was just happy to have it back. The smoke smell is bad. Today I found cigarette ashes on the floor. Should I be pissed? I'm sure I'll get less sympathy from those of you who smoke but I don't, my wife doesn't, and my kids surely don't. Other than that, it was the best service I could ask for, so I don't really want to make a big deal about it. But did I mention it smells bad?  |
08-02-2006, 04:41 AM
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Hummer Expert
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Join Date: Oct 2005
Location: somewhere west of north
Posts: 820
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Re: They smoked in it
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Originally Posted by hmrlvr
Got my car back from service yesterday, I thought it smelled like smoke but didn't say anything. I was just happy to have it back. The smoke smell is bad. Today I found cigarette ashes on the floor. Should I be pissed? I'm sure I'll get less sympathy from those of you who smoke but I don't, my wife doesn't, and my kids surely don't. Other than that, it was the best service I could ask for, so I don't really want to make a big deal about it. But did I mention it smells bad? |
Take it back. Have them run an oxidizer for a day. I borrowed my dad's truck to go camping once, he's a major smoker. Used the oxidizer (or oxygenator, or ionizer, or whatever it's called) - truck didn't smell at all. Asking them to fix the problem they cause is totally reasonable. |
08-02-2006, 04:45 AM
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Re: They smoked in it
I can't believe your dealer did that to your H3. Terrible way to treat a customer's car.
S.
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08-02-2006, 04:45 AM
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Hummer Expert
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Join Date: Jul 2006
Posts: 691
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Re: They smoked in it
I would be pissed!
You don't smoke, why should you have to put up with someone elses filthy habit. Your vehicle is your property, no one elses.
Take it back and bitch. They should at least detail it for you.
Ask them how much a "smoker" verses a "non smoker" vehicle is worth at trade in time. Don't let them try to tell you that there is no difference.
And no, it wasn't the best service you ever received. You have to take it back, don't you?
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08-02-2006, 05:01 AM
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Hummer Guru
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Join Date: Jul 2005
Posts: 4,123
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Re: They smoked in it
TOTALLY UNACCEPTABLE!!!! I would take it back in and raise hell.
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08-02-2006, 07:32 AM
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Hummer Authority
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Join Date: Mar 2006
Location: Sacramento, CA
Posts: 1,075
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Re: They smoked in it
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Originally Posted by Sewie
TOTALLY UNACCEPTABLE!!!! I would take it back in and raise hell. |
X2!!! The Dealer needs to know that someone is doing this. I doubt that they won't care. |
08-02-2006, 07:51 AM
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Hummer Guru
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Join Date: Jun 2006
Location: Out West
Posts: 2,539
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Re: They smoked in it
Definitely bring it to the attention of the Service Mgr! If you have cloth seats you're going to have live with it unless you bring it to their attention and have them find a way to get it out. DON'T settle for a spray-on air freshener or something they spray on the carpet. You'll have that stench for the life of the H3. Let us know how it's handled.
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2008 H2 Graystone Metallic
2006 H3 Black (sold)
previously known as Hmmm3
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08-02-2006, 12:19 PM
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Hummer Guru
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Join Date: Aug 2005
Location: Frequently somewhere else...
Posts: 2,092
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Re: They smoked in it
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Rob (Ipedog - Say "Ip-E-Dog")
Black Sheep HUMMER Squadron 
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08-02-2006, 05:12 AM
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Hummer Expert
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Join Date: Jun 2004
Location: Phoenix, AZ
Posts: 605
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Re: They smoked in it
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Originally Posted by hmrlvr
Got my car back from service yesterday, I thought it smelled like smoke but didn't say anything. I was just happy to have it back. The smoke smell is bad. Today I found cigarette ashes on the floor. Should I be pissed? I'm sure I'll get less sympathy from those of you who smoke but I don't, my wife doesn't, and my kids surely don't. Other than that, it was the best service I could ask for, so I don't really want to make a big deal about it. But did I mention it smells bad? |
Happened to the wife's H3. Found ashes on the floor AND a lighter in the passenger seat. I didn't drive off - I got the service manager, told the service manager that I have asthma, pointed at the evidence, and demanded they steam out the interior AND use Medo's Odor Gun on the interior, as well as BG FrigiFresh on the vents until they came out clean and clear. They paid for the rental car, materials and the labor. Materials included new mats too.
Frankly, that's unacceptable. Make them fix it. You'll never get it out otherwise.
__________________
1997.5 HMC4 Hummer H1 w/Slantback shell (Mine)
2006 Hummer H3 Adv. Package (Wife's)
M101A2 Trailer
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08-02-2006, 07:03 PM
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Hummer Messiah
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Join Date: Apr 2003
Location: Virginia Beach
Posts: 37,474
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Re: They smoked in it
Quote:
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Originally Posted by hmrlvr
Got my car back from service yesterday, I thought it smelled like smoke but didn't say anything. I was just happy to have it back. The smoke smell is bad. Today I found cigarette ashes on the floor. Should I be pissed? I'm sure I'll get less sympathy from those of you who smoke but I don't, my wife doesn't, and my kids surely don't. Other than that, it was the best service I could ask for, so I don't really want to make a big deal about it. But did I mention it smells bad? |
I smoke, but I'd still be pissed. Take that truck back and have them fix you up.
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"My reading of history convinces me that most bad government results from too much government."---Thomas Jefferson
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08-02-2006, 07:11 PM
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Hummer Guru
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Join Date: May 2006
Location: florida
Posts: 2,606
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Re: They smoked in it
Wow, I can't believe nobody suggested this yet... be pissed and take it back to them for cleaning.  |
08-02-2006, 07:25 PM
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Hummer Messiah
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Join Date: Apr 2003
Location: Virginia Beach
Posts: 37,474
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Re: They smoked in it
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Originally Posted by dеiтайожни
Wow, I can't believe nobody suggested this yet... be pissed and take it back to them for cleaning. |
Don't they wash and vacuum 3's like they do 1's and 2's when you take it in for service? 
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"My reading of history convinces me that most bad government results from too much government."---Thomas Jefferson
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08-02-2006, 07:27 PM
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Hummer Guru
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Join Date: Apr 2005
Location: Orlando, FL
Posts: 6,358
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Re: They smoked in it
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Originally Posted by KenP
Don't they wash and vacuum 3's like they do 1's and 2's when you take it in for service? |
Yes, but unlike the H2s, they also wax it and top off the gas tank on the H3s 
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I don't care about the "Jeep thing"  as long as my mail is on time!!!
Slate Blue H3 Adventure w/sunroof, Monsoon/NAV, DVD and marker lights
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08-03-2006, 12:00 AM
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Hummer Authority
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Join Date: Oct 2005
Location: Atlantic City NJ
Posts: 1,453
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Re: They smoked in it
Quote:
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Yes, but unlike the H2s, they also wax it and top off the gas tank on the H3s
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ROTFLOL.... |
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