Any Remote Start Gurus Out There?

[TEAMHEATWAVE]

Hi! I am new here. On Saturday I picked up my H3. Victory Red, Adventure Package. I have a problem I was hoping someone may be able to solve. I did a search and found some but not enough information so I thought I would post it and see what replies I got. Unfortunately two things were not done when I picked up the vehicle. First the dvd headrest system. That is not the dealers fault. There is a shortage of them. However the bigger problem is the remote start. I opted for the remote start / alarm system. Apparantly they tried to install it before I picked up my vehicle but there was some kind of software glitch giving the installers a problem. They do several of these a day but for some reason they tell me my H3 is haunted. They swapped out the unit for different ones, same results. AFter several attempts they put everything back together and delivered the vehicle with an IOU note to come back. Today I went back at 9AM. They've had it all day and are still having issues. They will need it tomorrow as well. They are trying to resolve the problem but I think they are out of answers. Has anyone experienced anything like this and if so can you please give me a few suggestions to pass on to the dealer/installer? Thanks in advance for any suggestions.