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View Full Version : Dealer Change The Deal Days After You Already Took It Home?


KJS
06-23-2006, 05:39 PM
Got a call this morning from the Dealership about some story that there was an error in the numbers they came across when "completing the final processing". That they are going to try and work through it, but there is a possibility that the payment might have to be changed if they can not work through it? What kind of bull**** is that? Is that even legal? We signed everything and took the truck two days ago, is it not a done deal at that point?

Scouts Out
06-23-2006, 05:49 PM
did you get it from Cochran or Wright? Cochran is large but they are sometime very shady. Had a friend who went and test drove a car from there and when he came back about an hour later (went and got the wife) they "lost" his car but were going to make a really good deal on the new one. Lost his business there. It is a shame cause as big as they are you would think they would be great in the costumer care area.

Anyways, I would highly doubt they can legally do it unless you were silly enough to let them, or they lowered the price

Hummer Guy
06-23-2006, 08:36 PM
Sounds shady....and how do you lose a car?

CLAYDOG
06-23-2006, 08:59 PM
Sounds shady....and how do you lose a car?

X2

I did have a dealer call me to redo the paper work 2 days after the deal was done and I took the car home. GM added a $1500 rebate to the car the day after I picked it up, they had me resign so I could get it, saved me $100 bucks a month.:D

KJS
06-23-2006, 09:06 PM
X2

I did have a dealer call me 2 days after the deal was done and I took the car home to redo the paper work. GM added a $1500 rebate to the car the day after I picked it up, they had me resign so I could get it, saved me $100 bucks a month.:D


I wish it was for that type a scenario, they are talking about increasing the deal, not giving me more off! LOL

Does anyone have any legal knowledge on something like this? Is there a time period or clause in the paperwork we signed that will allow them to increase this? Or on the same hand is there a time period where its to late for them to be able to change something? Not my fault they might have sold the truck lower than what they wanted to!

Scouts Out
06-23-2006, 09:15 PM
the lost car ended up being a severly damaged car, a car hauler took the door a front quarter off of it. what a mess that was. they did not to pay for his co pay so they offered him his co pay off the new car's sticker.

f5fstop
06-23-2006, 09:19 PM
I wish it was for that type a scenario, they are talking about increasing the deal, not giving me more off! LOL

Does anyone have any legal knowledge on something like this? Is there a time period or clause in the paperwork we signed that will allow them to increase this? Or on the same hand is there a time period where its to late for them to be able to change something? Not my fault they might have sold the truck lower than what they wanted to!

State laws are different from state-to-state. I would say in most states, if your deal is signed and the vehicle is delivered, it would be hard for them to make you resign the contract. There might be some caveat in the contract, but if there is, it should also give you the right to have the contract voided. Allows you to go to a new dealer and get a possible better deal.
If in doubt, call the state attorney general office in your state. Good time to report the dealer too.

Scouts Out
06-23-2006, 09:25 PM
I can not imagine and dealer/ maker wanting that kind of news (the state Attorney General) now... a very good tool for dealing with the less than honest dealers

Michael1
06-23-2006, 09:33 PM
Got a call this morning from the Dealership about some story that there was an error in the numbers they came across when "completing the final processing". That they are going to try and work through it, but there is a possibility that the payment might have to be changed if they can not work through it? What kind of bull**** is that? Is that even legal? We signed everything and took the truck two days ago, is it not a done deal at that point?

If everything is done, including ALL paperwork that you were required to sign, and there were not any WRITTEN contingencies, and you have title and possession of the truck, then I don't see how you could owe them a dime more. A contract is a contract. Carefully look over all your paperwork to be sure it is complete, and, if so, tell them to take you to court. I doubt they would bother - too much legal expense for something they would have great trouble winning. I think they are just trying to recoup an error they made on their part, or they changed leasing companies mid-stream, something that really has nothing to do with you.

Just my opinion as a non-lawyer business person.

Michael

HummerHippy
06-23-2006, 10:35 PM
http://www.carbuyingtips.com/scams.htm
THis article talks about a similar issue with Leasing. But basically says it is a scam (unless they want to lower the payment). And imagine if you said, "Oh, the deal isn't really a deal? So I don't have to pay you for it?" They'd be all over you. I say, don't hesitate to turn in the vehicle and buy one somewhere else. :)

ChevyHighPerformance
06-23-2006, 11:28 PM
Got a call this morning from the Dealership about some story that there was an error in the numbers they came across when "completing the final processing". That they are going to try and work through it, but there is a possibility that the payment might have to be changed if they can not work through it? What kind of bull**** is that? Is that even legal? We signed everything and took the truck two days ago, is it not a done deal at that point?

You are in possession of the H3. The papers were signed by both sides. A contract has been made. Unless the paperwork states that the contract effective date is some time in the future, establishes a timeframe for one side to contest the contract, or show that the information you provided was not factual, I think they are SOL and have to rely on your good will to void the current contract and agree to a new contract.

For your troubles you can:

1) You can tell them to throw in an extended warranty.

2) Pay you a fee compensating you for your a trip back to the dealership, re-review of papers, and re-signing of them.

f5fstop
06-24-2006, 12:05 AM
Dealers like this are disgusting and p**s off GM employees (or at least this GM employee), more than they can imagine.

aggiehummer...er
06-24-2006, 03:30 PM
The contract may or may not have been signed by the dealer yet. At least here in Texas, our contracts are not final until they've been signed/accepted by the customer and the dealer. Call the BBB in your area.

Steve - SanJose
06-24-2006, 09:07 PM
Sorry to hear about such poor treatment by a dealer.

S.

Bully13
06-25-2006, 06:07 AM
This does not sound shady to me at all. There is a contingency. The dealer writes up a contract for an interest rate based on your credit, and then hopes to get you approved by a bank. Most likley what has happened is the rate was not bought at the percentage that the dealer wrote the contract up as.

So the dealer wants you to sign a new contract based on a higher rate: the rate they could get a bank to buy it for.

What you can do is say, "No thanks!" and walk away from the vehicle. Of course then you may have a harder time getting the same deal or better.

KenP
06-25-2006, 08:50 AM
Got a call this morning from the Dealership about some story that there was an error in the numbers they came across when "completing the final processing". That they are going to try and work through it, but there is a possibility that the payment might have to be changed if they can not work through it? What kind of bull**** is that? Is that even legal? We signed everything and took the truck two days ago, is it not a done deal at that point? Had to make it larger so I could read it.

I'd tell them to "eat it". When the car is "over the curb" it's very difficult for the dealer, or you, to make changes.

If you have a problem, PM agrv8r. He's only 7.5 hours away by car and has helped out others from out of state.

KJS
06-25-2006, 02:59 PM
This does not sound shady to me at all. There is a contingency. The dealer writes up a contract for an interest rate based on your credit, and then hopes to get you approved by a bank. Most likley what has happened is the rate was not bought at the percentage that the dealer wrote the contract up as.

So the dealer wants you to sign a new contract based on a higher rate: the rate they could get a bank to buy it for.

What you can do is say, "No thanks!" and walk away from the vehicle. Of course then you may have a harder time getting the same deal or better.

Its not that at all, has nothing to do with any rates! It was the actual cost of the truck! They added a few things to it that we wanted on it and I bet one or more of the add-ons they did got by them or looked over! I haven't heard from them since that 1st call so I am not worried about it at this point! Thanks for all the comments or support guys, but I'm just letting this one die! They have our trade, signed over title, we cashed their check already, they cashed ours already, and we've had it for 5 days now! Thanks again!!!

Bully13
06-25-2006, 07:15 PM
Glad to hear it had nothing to do with the rate. They probably gave up and ate it since it's been 5 days. Under the circumstances, I would just refuse to sign a new contract with any changes.

Sounds like it worked out though. Glad to head. :)

evldave
06-25-2006, 07:29 PM
Glad to head. :)

Whoa!

:p

Michael1
06-26-2006, 12:30 AM
Its not that at all, has nothing to do with any rates! It was the actual cost of the truck! They added a few things to it that we wanted on it and I bet one or more of the add-ons they did got by them or looked over! I haven't heard from them since that 1st call so I am not worried about it at this point! Thanks for all the comments or support guys, but I'm just letting this one die! They have our trade, signed over title, we cashed their check already, they cashed ours already, and we've had it for 5 days now! Thanks again!!!

Call me too honest, but if it is something someone just overlooked that was part of our original agreement, then I would let them adjust it on my vehicle, if (1) it was a large enough amount to warrant the trouble, and (2) they would compensate me in some way for my time and trouble to correct their mistake. I think it is always good to keep good relations with those you do business with. Now if they were just trying to jack the price above our agreement, then forget it. I also wouldn't do business with them again either.

Michael

Rick
06-26-2006, 03:30 AM
Got a call this morning from the Dealership about some story that there was an error in the numbers they came across when "completing the final processing". That they are going to try and work through it, but there is a possibility that the payment might have to be changed if they can not work through it? What kind of bull**** is that? Is that even legal? We signed everything and took the truck two days ago, is it not a done deal at that point?

If you bought your Hummer on credit without prior bank approval then the dealer and customer are normally protected with what is referred to as a "McArthur Statement" either written in to the buyers order or a separate statement that you sign. They dub it the "McArthur Statement" because it says, "You shall return" the car if financing cannot be arranged at the rate you signed for. BUT... You have the power here. The dealer wants to sell the car but you do not have to re-sign the contract if terms change for the worse and your payment goes up. Dealers normally get their customers to sign because you have already taken the car home, told your friends... shown your neighbors and they bank on the fact that you have fallen in love with your vehicle and will pay a higher payment. A good dealer with a good finance manager will not have this problem. The safest thing is for you to always either pay cash or get your own money from your bank or credit union.

Bully13
06-26-2006, 11:04 AM
Whoa!

:p

crap!!! To late to edit it now! :D Oh well. Spell check doesn't fix everything.

Agriv8r
06-26-2006, 02:51 PM
Had to make it larger so I could read it.

I'd tell them to "eat it". When the car is "over the curb" it's very difficult for the dealer, or you, to make changes.

If you have a problem, PM agrv8r. He's only 7.5 hours away by car and has helped out others from out of state.

thanx ken

usetosellhummer
06-26-2006, 06:23 PM
In most cases (not usally a Hummer buyer) The deal was done and now they can't hang it. If it was cost of truck as you say and the ink is dry they can eat it or if the ink is not dry they can report the vehicle as stolen becasue you refuse to return it. Be sure the deal is done. talk to the owner of the dealership not the Mgr. Be a pest and by all means you want a good relationship with the dealer if you can because of serivce.
good luck

h2co-pilot
06-26-2006, 09:03 PM
I concur with Ken. Plus- Agriv8r has a sexy 'stache.;):D