Roof Marker Lights no longer avaiable

[Surferjo]

So I purchased my H3 a couple of days ago. I think the order goes in today.

The dealer said that GM was halting the sale of the roof top marker lights due to condensation build up and the inability of the bulb to burn it away in a timely fashion.

Anybody have them and experiencing this problem?

Joey

[Surferjo]

So I purchased my H3 a couple of days ago. I think the order goes in today.

The dealer said that GM was halting the sale of the roof top marker lights due to condensation build up and the inability of the bulb to burn it away in a timely fashion.

Anybody have them and experiencing this problem?

Joey

[First Hummer]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Surferjo:
So I purchased my H3 a couple of days ago. I think the order goes in today.

The dealer said that GM was halting the sale of the roof top marker lights due to condensation build up and the inability of the bulb to burn it away in a timely fashion.



Anybody have them and experiencing this problem?

Joey </div></BLOCKQUOTE>

sounds like it should be a recall item.

[richk]

The marker lights should be put on hold. They have serious noise/wind issues. My dealer did a supposed fix with sticky foam tape, I installed door molding along the front, and after all that the dam lights are still noisy. I was going 75mph on the freeway yesterday and they were making so much noise I thought they might get ripped off the roof.

[HummBebe]

Mine are noisy, but I have not noticed a condensation problem. Most likely it's too hot here right now. How do they notify the owners if there are problems?

[Hummer Guy]

The rumor is true, GM says that "Continuous improvement measures are currently being investigated, and communications will follow relative to any actions necessary." They are, as of now, quarantined.

[tony d]

my h3 was built during the week and I ordered these marker lites , so does that meen I'm not going to get them ? If my dealer ordered them a few weeks ago will I not get them ?

[Hummer Guy]

They may still get them in stock, as these aren't installed at the factory (even when ordered from the factory) and the dealer either will not get them in, or they wont install them. That's my guess anyway, I'd check w/ your dealer

[GrimReaper]

Does this apply to the off-road roof lamps as well?

[Jersey Guy]

I WENT TO HUMMERS SITE AND MADE A COMPLAINT BY EMAIL AND VIN NUMBER ABOUT THESE MARKER LIGHTS LETS SEE WHAT THEY COME BACK WITH HEY THE REST OF YOU SHOULD COMPLAIN ON THE HUMMER SITE ALSO THE MORE THE BETTER THESE LIGHTS ARE A VERY BAD DESIGHN AND THEY BETTER COME UP WITH A FIX SOON OR I WANT THEM OFF AND REFUNDED AND HOLES FILLED AND REPAINTED I HAVENT WENT TO THE DEALER TO HAVE THEM CHECKED YET BUT I KNOW THEY ARE GOING TO SAY THEY ARE TIGHT AND I CANT DO ANYTHING TO FIX IT UNTIL GM PUTS OUT A FIX

[H3Lady]

When ever dealers and service manager report problems over and over again, a red flag goes up at headquarters.

THEY ALWAY HALT AN ITEM IF A CERTAIN AMOUNT OF COMPLAINTS COME IN.

IT DOES NOT MEAN THAT THEY WILL NOT OFFER IT ANYMORE. THEY JUST HAVE TO SEE WHAT IS WRONG.

LAST TIME THERE WAS A MAJOR PROBLEM, IT WAS A DEALER INSTALL ERROR AND THEY RETRAINED THEM..

I HEARD THERE WAS A NEW PART NUMBER ALREADY ISSUED.

I will call someone at world HQ and ask them next week

[f5fstop]

H3Lady,
On a normal type repair there is no actual verbal reporting to GM. If there is a problem with a repair, the technician may call TAC, who in turn opens up a TAC case. They are not necessarily noted by the service manager, or even the technician. The labor operation code is the triggering device for any problem.
Data analysts run data daily on all labor operation codes used the previous day. A large spike in warranty on any particular labor operation will spike the chart and the data analysts send that information to the service engineering team leader who has responsibility for the person who has this particular part.
From there the problem is researched by service engineering, and if required they will get product involved to get a newly designed part into production. While this is happening, the service engineering team works to see if there is a solution to the parts out there.
If there is, a technical bulletin will be issued and sent to the dealers via GM-Dealerworld; however, if other parts are required to fix the problem, the bulletin may be put on hold until those parts are available.
Normally, when a problem occurs, GM jumps on the problem pretty darn quick and resolves the matter.

I will have to agree, that in most of these cases, the problem lies with the dealer's technician who installed it incorrectly. No excuse, but it does happen.

To answer the question on whether or not they will be on a vehicle due in this week and ordered with the vehicle, here is how that process works.
When you order a vehicle, there are two different categories of option codes; RPO (regular production option) and RPA (regular production accessory). RPOs are installed at the plant, these are the radios, sunroof, luxury and adventure packages, etc. RPAs are installed by the dealer, but they are part of the MSRP. When the vehicles VIN is scanned at the end of car final, this scan triggers GM service operations to ship any RPAs to the dealer. The dealer will receive this large box (or boxes) with the RPAs labeled with the VIN of the vehicle.
When the vehicle finally makes it to the dealer, the dealer is responsible for the installation of the RPA. So, if a vehicle shipped last week or earlier this week, there is a very good chance the RPAs will already be at the dealer.
Now, to add some confusion to his, the dealer can also order these items separately and install them as a dealer installed accessory. Not part of the MSRP, but an added price.
For example, my H3 will be at the dealer tomorrow, and the dealer will install the brush guard and mud flaps as dealer installed accessories, since the vehicle was not ordered with these items. Costs a little more, since it is not part of the MSRP, but the same place installs the same item.

[H3OH]

My dealer told me they halted shipments of the official chrome "Hummer" fuel doors as well for the H3. Some surfaced, but the rest were pulled...so they say.

[H3Lady]

H3OH

Not true...what was his reason...

Mine if mint and the install was perfect. Fit is perfect...
The only thing I can think of is they are not includeing the locking cap, and may of had complaints.

[canucksnaphook]

fstop....dude you have WAY too much knowledge. Thankfully you have returned back to this forum to help people like me (zero knowledge) with the future purchase of a fairly expensive toy, and the upkeep after purchase. Thanks again

C.

[f5fstop]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by canucksnaphook:
fstop....dude you have WAY too much knowledge. Thankfully you have returned back to this forum to help people like me (zero knowledge) with the future purchase of a fairly expensive toy, and the upkeep after purchase. Thanks again

C. </div></BLOCKQUOTE>
Thanks, but afer 14 years in service engineering, a person can't help but absorb this type of information. Over the years I have worked directly with service parts on dealer installed accessories, RPAs and with the warranty people on warranty questions.

[H3OH]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Not true...what was his reason... </div></BLOCKQUOTE>

Something with how it installed. I think you got lucky as he was saying only GM got them. Do some checking, and you'll see they're nowhere to be found in distribution.

Interesting.

[srqhumdinger]

If we're talking about the chrome "Hummer" fuel door, I had one installed by my dealer on Thursday. It looks great! I am really confused about what's going on.

[f5fstop]

Just verified, Marker Lamps should not be installed as either an RPA or dealer installed accessory.

[H3Lady]

My son is calling a big shot in this department on monday.

I too, will love to know the faults of this incase i need some recourse action in the future. Once installed, wondering what they will do.

I don't have noise anymore, and we checked after a good rain for water problem, none seen.

[f5fstop]

Numerous reasons for a stop on any part. Could be some have been manufactured incorrectly, finish could be bad, etc. Could be one out of 100 might have a problem, not just everyone. Similar to a bulletin, not all vehicles will be affected by a bulletin, but enough to raise someone's attention.
Time will tell.

[Jersey Guy]

Are you saying that GM put out a bulletin on the fix because thats what my dealer is waiting for

[MyxH3]

My dealer told me a similar story, but still doent explain why mine did have the hitch i ordered http://www.elcova.com/infopop/emoticons/icon_rolleyes.gif

[H3-o Hawaii]

I did not order a H3, but found a dealer that had 1 close to what I wanted.
White/ebony/lux/off road/auto/chrome pack/side steps/sunroof.
The dealer told me the marker lights were listed in the build order, but I just found the windwo sticker on GM`s web site and there was no roof marker lights listed in the options.
I am hoping that the problem can be fixed and I can add them to my H3, before shipping to Hawaii. I also hope this dealer can add the chrome gas cap as well. I will send whatever feedback I get from my dealer.

[f5fstop]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jersey Guy:
Are you saying that GM put out a bulletin on the fix because thats what my dealer is waiting for </div></BLOCKQUOTE>

NO, I have no idea if a bulletin has been issued, all I know is it is true that the marker lights have been put on hold. Please read what I said again.

I am just saying what some of the common problems are with items such as this, and saying that not ALL vehicles with marker lights will exhibit the problem, which is similar to a bulletin. Many think if a bulletin is issued it pertains to their vehicle, and that is not correct.

[H3-o Hawaii]

My salesman is looking into the Marker lights, but mentioned that the XM radio antenna could be the reason that the marker lights make wind noise on some of the H3`s????
Do the owners of the H3`s that are having problems also have the XM radio option?

[Marc H3]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by f5fstop:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by canucksnaphook:
fstop....dude you have WAY too much knowledge. Thankfully you have returned back to this forum to help people like me (zero knowledge) with the future purchase of a fairly expensive toy, and the upkeep after purchase. Thanks again

C. </div></BLOCKQUOTE>Thanks, but afer 14 years in service engineering, a person can't help but absorb this type of information. Over the years I have worked directly with service parts on dealer installed accessories, RPAs and with the warranty people on warranty questions. </div></BLOCKQUOTE><span class="ev_code_BLUE">I have been away for awhile and I just got back and I have to agree 100% so glad to see you back again. http://www.elcova.com/infopop/emoticons/icon_smile.gif Way too much knowledge would have been lost if you stayed away.

Regarding the question on the new chrome gas cap. I had mine installed just before I went to Michigan for few days. The cap didn't fit very good at all. http://www.elcova.com/infopop/emoticons/icon_eek.gif I told the service rep. that I really didn't like the way it fit at all. So he got another new one and tried it out... it fit better but you could see behind the rubber gas gasket area. It looked to me like the plastic border molding was not molded properly and it sure did not fit the body good at all.

Perhaps they had some that were sent out to the dealers that were not molded correctly.</span>

[H3ProspectKy]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by TURK:
My salesman is looking into the Marker lights, but mentioned that the XM radio antenna could be the reason that the marker lights make wind noise on some of the H3`s????
Do the owners of the H3`s that are having problems also have the XM radio option? </div></BLOCKQUOTE>

I just picked my H3 up on Thurs. and have driven 845 miles, of which, 550 miles were at speeds of 65-84 mph. I have roof marker lights and XM Satellite and I did not have ANY wind noise whatsoever from any source, it was an exceptionally quiet ride. I did ask about the noise from roof marker lights and Lynch Hummer told me that they had a "fix", so I guess they were correct. They had the H3 chrome fuel door in last week and were out almost immediately, so I missed out. http://www.elcova.com/infopop/emoticons/icon_frown.gif

[richk]

My marker lights are just as noisy as ever. Even after the dealer did a supposed fix.

[Hookerpat]

I guess I am one of the lucky ones. I didnt have a problem with marker light noise until about 800 miles or so. Then the windshield rattled like crazy, very embarassing when taking friends for a ride in the new "toy". Anyway, called the dealer, set an appointment and I was out the door in 45 minutes. They even test drove it to ensure no more noise. Now I am very pleased with my Hummer and the dealership's service.

[Hummer Guy]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Hookerpat:
I guess I am one of the lucky ones. I didnt have a problem with marker light noise until about 800 miles or so. Then the windshield rattled like crazy, very embarassing when taking friends for a ride in the new "toy". Anyway, called the dealer, set an appointment and I was out the door in 45 minutes. They even test drove it to ensure no more noise. Now I am very pleased with my Hummer and the dealership's service. </div></BLOCKQUOTE>

http://www.elcova.com/infopop/emoticons/icon_cool.gif

[Jersey Guy]

Hookerpat what did they do to fix your lights