View Full Version : great freakin support
NEOCON1
07-12-2006, 04:39 AM
well it took a couple months but when i got home today there was a letter from hummer . it was a nice letter :D but the best part was that there was a check for $314.40 :cool: this was the hotel reinbursement for the moab valley inn and the 2 days we had to spend in south jordan waiting for the repairs .
all in all i have to say that hummer steped up on this one , the only thing they wouldant reinburse was the Heep rental , i dont blame them ;)
they need a H3 rental facillity in moab :p :D
so anyone wondering , you can bust your junk on golden spike . Hummer will fix it and cover your extended stay along with towing etc. just try to rent a gm vehicle rather than a heep , they will cover that too !!!! but they wont cover renting a H1 for 500 bucks a day , we tried .
Sewie
07-12-2006, 05:07 AM
Great to hear! :D
Although, I think I'll still try not to blow up my truck when we're there. ;)
NEOCON1
07-12-2006, 05:30 AM
Great to hear! :D
Although, I think I'll still try not to blow up my truck when we're there. ;)
its cool no worries Beebster and i have it all figured now , if we get in stuff where we are spinnin bad , we need to air down more , maybe even to 10 psi we can air back up after the obstacle , stack rocks , etc. we just cant do the point and shoot H2 tecnique . it would be ok if all we busted were tie-rods :p but busted front diffs in moab can ruin your whole night :eek: but its all good :cool: we got ya covered !!!!!!!!!!!!!
our last trip was to find that limit and we did big time !!!!!!!!!!! ;-}
Steve - SanJose
07-12-2006, 06:19 AM
Great news, nice to hear about the good warranty support.
S.
Bully13
07-12-2006, 08:27 AM
Great to hear! :D
Although, I think I'll still try not to blow up my truck when we're there. ;)
c'mon... point and shoot! point and shoot! :D
Neo, that's great! I wonder if people would try to break on purpose if they knew they could drive an H1 for a week. (a rental at that!):D
Agriv8r
07-12-2006, 09:10 PM
Like Nothing Else!!:cool:
Desert Dan
07-12-2006, 09:18 PM
That's great NEOCON
I got a letter from Hummer (Corporate) asking about my experience at my local dealership. All I had done was an oil change and alignment.
I am glad there are following up on our stealership expirences
NEOCON1
07-13-2006, 04:28 AM
hey Dan , how you been man . i was very satisfied and impressed with the way hummer took care of us :D i also get the questionaire after each service .
westhillsat
07-14-2006, 05:52 AM
Good to know that they took good care of you :D
Sorry for not using "search" Neo, but how did you get the service after the bust, again? Did you call OnStar or the Hummer number on the manual in the glove compartment? Or did you wait till you got to the garage to have the work done then called? Thanks.
NEOCON1
07-14-2006, 08:03 PM
i just pushed the blue button and someone came and got it from the moab 4x4 outpost . then the dealer called to let me know it got to Salt Lake :D
but we spent 7 hours getting the trucks off the trail :eek: and into town ;) Thanks again everyone !!!!!!!!!!!!!!!!!!!!!!:cool:
And I twisted my ankle all to hell running around trying to help everyone out. (We think I probably broke the 5th metatarsal again since it was so screwed up for a few weeks.)
It's great to hear HUMMER steped up like that!
HummBebe
07-14-2006, 11:01 PM
Awwww.....Kenney, I didn't know you were injured :( I feel awful:(
Awwww.....Kenney, I didn't know you were injured :( I feel awful:(It happened at the next obstacle after the Stairs while I was helping to move lines between the trucks.:(
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