I Guess Only The Hummer Builders Know The Number..

[Viet Nam Vette]

Is there a Phone number for some one like me who has ordered a 2007 H3 and wants to find out where it is in production other then calling the dealer. I have spoken to them and they say they are trying toget some info. But so far nothing.

Is there any other route I can take to find out where it is in order of production. I know it went back to production after the roof marker
problem.

But as of now no clue.. I'm starting to heat up :mad: ..Going into week 15..!!

[HUMMJAY]

I belive that the dealer is the only one who can do this for you, reson> when they orderd the truck they were givin a production #, this is how they track it. mayby somone knows another way but I dont

[Viet Nam Vette]

I belive that the dealer is the only one who can do this for you, reson> when they orderd the truck they were givin a production #, this is how they track it. mayby somone knows another way but I dont

Thanks Hummer Jay,.....But I have cracked the case so to speak.

Don't know if this has been posted or not but I'll relate my resarch now for any one who might need this info in the future.

I went looking on the web for some contact info and ended up back at the Hummer.com site. I went to the contact link... Called the customer assistance center. I spoke to them and they infomed me that there is in fact a number to call to find out where my hummer is.

The Department is called the "VOMS" Department. The Phone number is 866 486 6376. Don't know what VOMS stands for, but I was told to call this number and give them my order number and they would be able to tell be what's going on with my H3.

When I get home tonight around 8:30 PM I'll call as there their 24 hours a day. I'll let you know WTF is going on. What pisses me off here is that the dealer didn't tell me I could call and keep track of my H3.:twak: :lame:

Back in a few hours:D

[Wisha Haddan H3]

Keep us posted. I wish I had that number when I was waiting for mine. Had to keep bugging the dealer.

[Viet Nam Vette]

Keep us posted. I wish I had that number when I was waiting for mine. Had to keep bugging the dealer.

And The Plot Thickens..!!!!

Just got off the phone with Hummer. Nicest guy you would ever want to talk with. Let me talk and explain the whole story from soup to nuts. Didn't interrupt me once. I gave him the Factory order number that the dealer sent me with the print out of all the options.

He asked me if I would mind holding for a min or two while he checked.
After about 3 min of elevator music he came back on the line and told me...

The Letter sequence and amount of letters is correct but there is no such order number active....!!!!!!
WTF..!!!:twak: :lame:

He thinks that when the H3 restarted production that they may have changed the order number. GM Hummer will call the dealer tomorrow and find out what's going on.

Aint that some stuff.... They said they would call me back tomorrow with some more info....:cool:

[BlueHUMMERH2]

:eek: I hope that everything turns out alright for you. Hopefully it really has been ordered! :popcorn:

[lennyrebel]

Sounds strange, when I ordered my H2 on Feb 9 and dealer had it on Mar 29 about 7 weeks all told. I hope you didn't give them a big deposit. Regards "The Rebel"

[H3PAC]

Your dealer sucks. It's a shame that you have been going through all this. The dealer should be rattling the cage for you and trying to keep you satified and happy. Too bad you can't locate the vehicle you're looking for in-stock somewhere and tell your current dealer to go suck engine oil. You should call around. Good luck.

[bparker]

You can solve this easy..

Roll up in there wearing this shirt and tell them you want to know where your Hummer is NOW!!!! MOVE BEEETCHES!!!

http://photos1.blogger.com/blogger/276/2499/400/terroradvert.jpg

[JfromtheD]

VOMS= Vehicle Order Management System.

[Viet Nam Vette]

VOMS= Vehicle Order Management System.

Yeah Tha's it... !!! Couldn't remember the read out ..Thanks..

[Viet Nam Vette]

Your dealer sucks. It's a shame that you have been going through all this. The dealer should be rattling the cage for you and trying to keep you satified and happy. Too bad you can't locate the vehicle you're looking for in-stock somewhere and tell your current dealer to go suck engine oil. You should call around. Good luck.


Well it's laoded up and I wanted the Amber Roof Marker Lamps. Most dealers don't have I would assume in my area (3) don't have the options and color I want.

ANy way..I'll wait till I here back from GM.

[Viet Nam Vette]

You can solve this easy..

Roll up in there wearing this shirt and tell them you want to know where your Hummer is NOW!!!! MOVE BEEETCHES!!!

http://photos1.blogger.com/blogger/276/2499/400/terroradvert.jpg

Where's the Pic..?? Got me the good old RED X..??

[HUMMJAY]

VOMS= Vehicle Order Management System.
from Detroit J?

[RubHer Yellow Ducky]

Where's the Pic..?? Got me the good old RED X..??

The picture doesn't show up !!!


RYD

[h2co-pilot]

What kinda H3 is it? We have them all over our dealer's lot.

Maybe you are just waiting because you are picky. Yep- picky.;):D

[Viet Nam Vette]

What kinda H3 is it? We have them all over our dealer's lot.

Maybe you are just waiting because you are picky. Yep- picky.;):D

Model RN15306

H3 2007 Victory Red..74 U

Lux Package

trim 193 Ebony Leather Trim

Auto 4sp M30 Tranny W/Od


UM8 am/fm/Stereo w/CD Nav Clock

B41 ..Carpet Cargo Area

ND 1 Chrome fuel door

B32 front carpet floor mats

VK-3 Ft Licence plate Mt

CF 5 Power Sun roof

AG 1 Seat adjuster Driver

QB8 Thin Spoke Flanged 16X7.5 Alum Wheel

U2K XM Satellite Radio

ZM 6 Off Road Pkg Off Road Suspesion

R13 Chrome Appearence pkg

BVT Chrome Assist Steps

T96 Fog lamps

AR9 Frt Reclining Seats

UE 1 on Star

UHN Roof Mounted Marker Lamps

AG 2 Seat Adjuster Passenger

Z82 Trailering Equipment

This copied from dealer to factory order form..


The UHN Option is or was holding up delievery.. Dealer wanted $200 extra to install if I deleted it and ordered it in when available. It is now available from what I hear.

Picy Pick...That's me.. :D

[Viet Nam Vette]

It is now available from what I hear.



Update.... Now the dealer tells me....that the amber roof marker lamps are NOT Available yet..!! Last week he was told they were..????

So now .. I'm back in the poop hole.. there is no new order number in the system . He says he has to re-enter the order every Tuesday to see if the GM Computer will except the order to be built.

I also was told that the GM plant shuts down for 3 weeks for Xmas in Dcember..

Can you say January...delivery...??? Oh man ..talk about being bummed.:crying:

[Crash ?]

Can you say January...delivery...??? Oh man ..talk about being bummed.:crying:

Look on the bright side.. You may get to be the first person to order a 2009 H3..

I feel for ya, but wouldn't it be less of a hassle to either forget about the overhead lights or pony up the extra $200 later on..??

Rob

[Wisha Haddan H3]

Look on the bright side.. You may get to be the first person to order a 2009 H3..

I feel for ya, but wouldn't it be less of a hassle to either forget about the overhead lights or pony up the extra $200 later on..??

Rob

x2 - well worth the $200 and maybe you can talk the price down after waiting so long. They've got sales quotas to meet.

[H3PAC]

Update.... Now the dealer tells me....that the amber roof marker lamps are NOT Available yet..!! Last week he was told they were..????

So now .. I'm back in the poop hole.. there is no new order number in the system . He says he has to re-enter the order every Tuesday to see if the GM Computer will except the order to be built.

I also was told that the GM plant shuts down for 3 weeks for Xmas in Dcember..

Can you say January...delivery...??? Oh man ..talk about being bummed.:crying:

So in other words, they haven't even ordered your vehicle yet. Tell them to get hosed. I did my own search and found the exact vehicle I wanted in Maryland - about a 3-1/2 hour drive from where I live in PA. I got a great deal, did everything, including the financing, over the phone and on-line. The only options the vehicle didn't have were the marker lights and the nav radio. The dealer installed both and had the vehicle completely ready to go the next day. A very nice experience, thanks to Criswell Hummer in Gaithersburg, MD.

Don't torture yourself any longer, and don't give that greaseball dealer the chance to make any money from you. Go elsewhere. You'll be driving your new H3 in a few days!

[Crash ?]

x2 - well worth the $200 and maybe you can talk the price down after waiting so long. They've got sales quotas to meet.

And they oughta be getting REAL hungry around the end of November - Mid December.. Folks aren't thinking about buying cars.. They are thinking about buying Christmas...

Rob

[Viet Nam Vette]

Thanks for the replies ,, Here's the latest as of last night at 8:pm. I was on the phone with GM "VOMS" and They are working on a plan to help me out. There going to contact the dealer today.

"Ted" the guy from GM said he has a plan.
He said that he will see if he can get authorization from GM to refund the $200.00 install fee. I would then order the 3 without marker lamps. This would enable me to get the H3 in and when the Roof Marker lights become available I would pay for install and submit the receipt to GM.

I would also pay the dealer up front when the H3 arrives as if the roof marker lamps are their.

I have to wait till 7:30 PM today to hear back from GM. Update later tonight.

[Viet Nam Vette]

So in other words, they haven't even ordered your vehicle yet. Tell them to get hosed. I did my own search and found the exact vehicle I wanted in Maryland - about a 3-1/2 hour drive from where I live in PA. I got a great deal, did everything, including the financing, over the phone and on-line. The only options the vehicle didn't have were the marker lights and the nav radio. The dealer installed both and had the vehicle completely ready to go the next day. A very nice experience, thanks to Criswell Hummer in Gaithersburg, MD.

Don't torture yourself any longer, and don't give that greaseball dealer the chance to make any money from you. Go elsewhere. You'll be driving your new H3 in a few days!

So in other words, they haven't even ordered your vehicle yet


That's what I thought. But here's the way it works as I was told... The dealer inputs the order on the puter on Tuesday..I think on the following day the odrer is either excepted or rejected based on parts availability. The dealer has to check every week to make sure the order and order # is still active.

The reason my order # was inactive is because it was rejected due to the marker lamps. When the dealer re-enterd it last week it went ACTIVE ..then for what ever it was kicked out because of the same thing ..marker lamps.


As far as shopping around goes..that could happen if I get pe-oded enough. I don't think I'm going to find what I want in my area. I might have to go out of state. Besides..It's a GMID deal...so money is short for the dealer. He's not likely to due much in the way of swapping stuff around.

[SNUGGIE]

As far as shopping around goes..that could happen if I get pe-oded enough. I don't think I'm going to find what I want in my area. I might have to go out of state. Besides..It's a GMID deal...so money is short for the dealer. He's not likely to due much in the way of swapping stuff around.

A good dealer will work with you. I bought my H3 using GMS. The dealer had a 3 on the lot with chrome side steps, and chrome wheels. I wanted blk side steps, and non chrome wheels.

The dealer said no problem had them changed out in a day. He even pulled the invoice found the GMS price and credited me $$.

I have bought three cars using GMS. There are rules established on how the dealer needs to work with the buyer. All deals are subjected to a full audit by GM.

Also don't think the dealer is not making money on the deal (as all dealers will tell you). GM provides a kick back to the dealer for each GMS/GMID sale they make.

You might want to think about just making a few calls and see if you can get another dealer to work with you.

[Viet Nam Vette]

A good dealer will work with you. I bought my H3 using GMS. The dealer had a 3 on the lot with chrome side steps, and chrome wheels. I wanted blk side steps, and non chrome wheels.

The dealer said no problem had them changed out in a day. He even pulled the invoice found the GMS price and credited me $$.

I have bought three cars using GMS. There are rules established on how the dealer needs to work with the buyer. All deals are subjected to a full audit by GM.

Also don't think the dealer is not making money on the deal (as all dealers will tell you). GM provides a kick back to the dealer for each GMS/GMID sale they make.

You might want to think about just making a few calls and see if you can get another dealer to work with you.

All good points. Problem is there are only 2 dealers in the south NJ area. One quoted me $600.00 more on a GMID deal then the one I'm with now and he's in Penna.

The second Hummer delaer in South NJ wouldn't even take the time to walk back in the dealership to get the keys to unlock the door on an H3 I was looking at. I wasn't ready to buy that day so he told me to come back when I was ready . This was 3 months after the H3 hit the market in 2006. So..you know I'm not ready to go back their.

Also ..even told me that the sticker price was the selling price. Of course as stated ..they just hit the market and the dealers were whoreing them.

So that mens a lengthy search out of state starting all over. Since my order was dated 8/01/06 ..I'm close to production once this is worked out. But just for S's & giggles I'll poke around...