Re: Me vs. Sprint PCS
I did this in 2002.
Made a form on the computer and went in to the phone store with a DUMMY: U. S. Department of Consumer Affairs questionare, Logos and all sorts of question like the sales reps name , time and date, address, how many other customers in store, how long did you wait, service quality, etc etc You have the picture...
Well they got the manager who called the General Manager who drove over right away and waited on me himself. I got stuff for free that I didn't even know existed.
I think I need to make more forms like that...
RYD
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