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Go Back   Hummer Forums by Elcova > Hummer H3 Discussion Forums > General H3 Discussion

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  #1  
Old 09-28-2006, 04:39 AM
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Default Service Department good news for a change

As everyone is aware I have been fighting with the service department for some time at Wright Hummer in Pittsburgh. They finally called me and said they reserved me a set of roof rails and will fix my vents, shock, radio, and they will even come pick it up from my work and deliver a rental for me. All it took was me referring the service department to this web site to see all the bad press they were getting. I got a sweet young lady call me this morning asking if they could, please, come pick it up and drop my courtesy car off. It is supposed to happen on Monday. I will let everyone know but thanks ELCOVA....
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Superior Blue, Adventure Package, Roof mounted off road lights, Auto, 6 Disk Monsoon with XM, Brush Guard, Tire Cover, Husky mud flaps, flat steps, black fuel door.

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  #2  
Old 09-28-2006, 05:13 AM
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Default Re: Service Department good news for a change

glad to hear
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  #3  
Old 09-28-2006, 04:47 PM
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Default Re: Service Department good news for a change

Interesting phenomena - perhaps we should all play that card as needed
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Old 09-28-2006, 05:16 PM
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Default Re: Service Department good news for a change

That's why I started "Does your HUMMER Dealer read Elcova" thread....tis very effective!

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  #5  
Old 09-28-2006, 08:04 PM
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Default Re: Service Department good news for a change

Good deal, Scouts Out!!! I'm glad the dealer came through for you!!!
The people here on the Elcova Forum have helped me beyond words, too!
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  #6  
Old 09-28-2006, 08:31 PM
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Default Re: Service Department good news for a change

EXCELLENT IDEA!!!

ALWAYS KEEP YOUR DEALER INFORMED ABOUT THIS FORUM...

EVEN IN GOOD TIMES,

because if the bad times ever come to you, REMIND THEM EVEN MORE

RYD
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  #7  
Old 09-28-2006, 08:45 PM
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Default Re: Service Department good news for a change

I had a similar experience. I mailordered yellow vinyl (?) tint for the fogs, it arrived as 4" diameter, fogs are 5". The vendor said "We'll contact the manufacturer, they'll contact you/send a correction." Nothing....nothing. Told them, "Whats up?"
Several weeks and I said stop, send money. Nothing. Sent another E-mail with, "I'm a member of CK5, with 35,000 paid membership." I told the vendor how important posts are in Forums. My money was refunded instantly.
I bought HOEN bulbs instead.
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  #8  
Old 09-28-2006, 11:09 PM
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Default Re: Service Department good news for a change

Nice job Scouts and congrats. Maybe they'll treat the rest of us who bought from them as well too.
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