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Go Back   Hummer Forums by Elcova > Hummer H2 Discussion Forums > General H2 Discussion

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  #1  
Old 10-20-2007, 01:39 AM
OffRoadin OffRoadin is offline
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Default Warranty question

Ok so I called the dealer and let them know that the chrome on the spare tire is peeling off (never been off the carrier) So they tell me to bring it in so they can take a look at it, but I have to bring the whole car. Not a big deal... So when I get there they say it's a cosmetic issue and they won't replace under warranty?

But didn't I kind of explain that the chrome was peeling off. I didn't say that it wasn't useable. So now what they are saying is since I bought it used and not from them they don't have to replace under warranty and that it's the responsibility of the dealership where I bought it (but the place I bought it from isn't a Hummer dealership).

So my question is shouldn't they replace under warranty regardless if I bought it from them or if I'm the 1st or 100th owner... It's still in warranty.
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Old 10-20-2007, 03:02 AM
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dkhummerh2 dkhummerh2 is offline
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Default Re: Warranty question

I would imagine so. I am sure that a few of the members here will let you know what to do. I don't know any of the Hummer uppers, but from what I have read on numerous forums, you should be able to make some calls and get it covered. Search the threads, there are similar people going through bs about the leather. I would imagine that if you try hard enough, you will get it replaced.
I don't think I really helped, besides maybe helping you avoid paying for it right now! Probably a $300+ fix if you pay.
thanks
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Old 10-20-2007, 11:39 AM
OffRoadin OffRoadin is offline
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Default Re: Warranty question

I read the leather thread and that worries me... I have about 8 months left on the OEM warranty. This dealership was just so convenient because it's on the way to/from work... So I don't have to drive out of my way. But it really seems like I have to.

As far as paying for it... Nope that I will not do. Besides the only reason why I want this fixed is because I know I'm going to sell the stock set and I kow I will get more $$$ if all five are in great condition, as opposed to 4 in great condition and one that's peeling.
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Old 10-20-2007, 05:54 PM
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Default Re: Warranty question

What is the name of the dealership? I haven't had a problem with my Hummer yet, but it worries me as well.
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Old 10-20-2007, 06:21 PM
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Default Re: Warranty question

Weil in Liberyville, IL
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Old 10-20-2007, 07:56 PM
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Default Re: Warranty question

My closest dealership is 155 miles away. Stick to your guns and let us know how it goes.
best of luck
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