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Go Back   Hummer Forums by Elcova > Hummer H3 Discussion Forums > General H3 Discussion

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  #21  
Old 10-20-2006, 02:08 PM
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Default Re: Onstar Diagnostic Report

I have never missed a report and never gone a month with out them emailing me telling to sign back up even though I still have 4 months left.
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  #22  
Old 10-20-2006, 03:52 PM
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Default Re: Onstar Diagnostic Report

Been hit or miss for me. Have had to call 2x to be reinitiated. No reason given by Blond Star
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  #23  
Old 10-20-2006, 04:36 PM
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Default Re: Onstar Diagnostic Report

I get the OnStar reports via email (last one was 3 weeks ago) but when I try to register the H3 with the My GM site it says my VIN is invalid.
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Last edited by Disnydad : 10-20-2006 at 04:38 PM.
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  #24  
Old 10-20-2006, 04:53 PM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by Disnydad
but when I try to register the H3 with the My GM site it says my VIN is invalid.

I got that too, gave it more than the time they said it could take for the VIN to be updated in their database. Contacted customer support and it was working the next day.
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  #25  
Old 10-20-2006, 05:17 PM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by dеiтайожни
I got that too, gave it more than the time they said it could take for the VIN to be updated in their database. Contacted customer support and it was working the next day.

Same for me. The vin was invalid, send them an email and the next day it was all working.
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  #26  
Old 10-20-2006, 08:05 PM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by RubHer Yellow Ducky
OH YEAH !!

A Tech 2...

Why didn't I think of that
Yeah, yeah .. that's right .. a Tech 2. I think I have one around here somewheres <looking around me>.

Thanks f5fstop! It was worth us asking.
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  #27  
Old 10-20-2006, 09:32 PM
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Default Re: Onstar Diagnostic Report

Ok, per Onstar, the system is down in some areas. I told them one week, if no report, my next call would be to cancel the account.
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  #28  
Old 10-21-2006, 01:03 AM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by f5fstop
Ok, per Onstar, the system is down in some areas. I told them one week, if no report, my next call would be to cancel the account.

If we all complain, that should get their attention! I am pretty good at keeping track of my oil changes, but it is annoying to be told you will recieve monthly diagnostic reports and then don't recieve them.
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  #29  
Old 10-21-2006, 03:22 AM
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Default Re: Onstar Diagnostic Report

They haven't missed sending a report to me yet.
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  #30  
Old 10-21-2006, 03:34 AM
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Default Re: Onstar Diagnostic Report

HEY !

JUST got home and I received someone elses report...

COOL



RYD
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  #31  
Old 10-21-2006, 05:12 AM
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Default Re: Onstar Diagnostic Report

Got mine on 10/18

and I'm still getting the report for the H3 I traded in too



The only time I had problems was when the cable company - who's my online provider started their automatic spam blocker. I had to copy the header info from the email and send it to their "this is not spam" address. Then things were ok after a month.
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  #32  
Old 10-21-2006, 06:14 AM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by RubHer Yellow Ducky
HEY !

JUST got home and I received someone elses report...

COOL



RYD
Now that's a little disturbing. ()
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  #33  
Old 10-21-2006, 08:34 AM
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Default Re: Onstar Diagnostic Report

Quote:
Originally Posted by Hmmm3
Now that's a little disturbing. ()
Its from a visit to a dealer that I test drove the H-3 but didn't buy a 3 there...

RYD
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  #34  
Old 10-21-2006, 02:41 PM
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Default Re: Onstar Diagnostic Report

I called up yesterday to tell the problem to Onstar. They said that it had been sent.
?
Well they sent another yesterday and told me that it would now show up around the 20th of the month. I said fine and sure enough, it arrived on the 20th, yesterday, without any issue.

Let's see what happens for November.
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  #35  
Old 10-23-2006, 12:21 AM
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Default Re: Onstar Diagnostic Report

Surprise, surprise! Sure enough in my inbox today was my diagnostic report. Maybe they can make it two months in a row.
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  #36  
Old 10-23-2006, 01:07 PM
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Default Re: Onstar Diagnostic Report

I received one for Aug. Did not receive Sept.'s. I emailed them in mid Oct. inquireing about it. Here's their reply...

"Thank you for taking the time to e-mail OnStar.

We apologize, but due to some system issues we were not able to send you your latest OnStar Vehicle Diagnostics email. We are currently working to correct these issues and expect to be able to send it to you within the next two weeks. Your email will contain current vehicle information when you receive it. We are sorry for any inconvenience this may have caused you."

Haven't received one yet.
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  #37  
Old 10-23-2006, 11:32 PM
DURAMAX TIM DURAMAX TIM is offline
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Default Re: Onstar Diagnostic Report

my first one came last Friday.
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  #38  
Old 10-24-2006, 02:00 PM
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Default Re: Onstar Diagnostic Report

Mine Showed Up Today. Within a couple of days of my previous ones
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