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02-28-2005, 12:34 AM
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Join Date: Dec 2004
Posts: 79
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Does anyone have an email address for customer DISservice at Hummer Corporation? Want to complain about paint quality. Any help would be appreciated.
Brian
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02-28-2005, 01:00 AM
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Hummer Messiah
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Join Date: Apr 2003
Location: Virginia Beach
Posts: 37,474
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Have you tried the "Contact Us" at http://www.hummer.com/ ?
You may also want to speak to your service manager. Start getting things in writing and get his supervisor's number. Keep complaining up the ladder.
__________________
"My reading of history convinces me that most bad government results from too much government."---Thomas Jefferson
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02-28-2005, 02:47 PM
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Join Date: Feb 2005
Location: Pasadena, CA
Posts: 56
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I called the number in the manual two Saturdays ago (Feb 19) asking about a leak issue. I was given a reference number and used that when I called again last Wednesday to follow up with them after discovering the source of the leak. I had it into the dealer Monday through Wednesday and they said they couldn’t find it. The guy I spoke with the first time from HUMMER Consumer Relations, Rodney, called me back last Saturday (two days ago) to ask if I had it fixed yet and said he was going to call the dealer to recommend pad replacement and carpet cleaning under warranty. Personally, I thought this was excellent service. I was impressed that he actually called me back to follow up and to tell me he was going to call the dealer. I’m taking it back to the dealer this Wednesday to fix the leak and have it cleaned up.
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thank god we have ammo
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02-28-2005, 12:34 AM
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Join Date: Dec 2004
Posts: 79
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Does anyone have an email address for customer DISservice at Hummer Corporation? Want to complain about paint quality. Any help would be appreciated.
Brian
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02-28-2005, 12:38 PM
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Join Date: Feb 2005
Location: Wisconsin
Posts: 52
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When our H2 was egged... where the eggs hit the car took the paint off.... Like the paint was PAPER thin.....
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02-28-2005, 04:32 PM
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Join Date: Nov 2003
Location: Austin, Texas, USA
Posts: 37
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by MP5A3:
Does anyone have an email address for customer DISservice at Hummer Corporation? Want to complain about paint quality. Any help would be appreciated.
Brian </div></BLOCKQUOTE>
hummercac@gm.com
__________________
\"Oh, you hate your job? Why didn\'t you say so? There\'s a support group for that. It\'s called EVERYBODY, and they meet at the bar!\" ---- Drew Carey
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02-28-2005, 04:13 AM
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Hummer Messiah
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Join Date: Apr 2003
Location: Virginia Beach
Posts: 37,474
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> Posted by MP5A3:
not the look of the paint but the quality of it staying on the vehicle My 01 silverado paint is with out a doubt much better than my 04 h2 in my opinion.. </div></BLOCKQUOTE>That post suggests your paint is falling off. How is this happening? Or when is this happening? Don't use a power sprayer or sand paper to wash it.  Please explain because the only paint complaints seem to come from the lack of depth issues.
__________________
"My reading of history convinces me that most bad government results from too much government."---Thomas Jefferson
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02-28-2005, 02:27 AM
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Join Date: Dec 2004
Posts: 79
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not the look of the paint but the quality of it staying on the vehicle My 01 silverado paint is with out a doubt much better than my 04 h2 in my opinion..
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02-28-2005, 12:46 PM
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Hummer Authority
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Join Date: Apr 2004
Posts: 1,512
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Did you try the number in the owners manual?
I always try to talk to someone,Emails never
get the job done!
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02-28-2005, 01:28 AM
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Banned
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Join Date: Jan 2003
Posts: 24,247
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If you think the H2 paint is bad, you should look at an H1 paint job up close.
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02-28-2005, 01:15 AM
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Join Date: Dec 2004
Posts: 79
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tried that site but email wouldn't let me put more than 30 words or so in it talked to the G.M. at the dealer he is supposed to get me some phone numbers where some will ansewer we will see tomorrow. just disapointed in the quality of the paint on this vehicle compared to other G.M. vehicles I have owed or my family have. thanks for the help though
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