Question re: seat memory setting in 2006 H2

[RobsNVRL8]

I just purchased a 2006 H2. I've been trying to set the seat to user 1, and have an exit position for it also. The problem I am having is that when I put the key in the ignition, the seat doesnt move forward unless i press the seat one button on the door. It does however move to the exit position when I take the key out. The sales person said I must be setting it incorrecty. Is the seat supposed to move to the preset position when i put the key in the ignition (with using remote 1), or am I to push the button each time I enter the vehicle?

thanks for you help