Do we wave now?

[MAC]

Dennis, its all in the attitude, and you are in control of your attitude, thus your destiny.

I almost lost it on Monday when a very important and urgent UPS pacakge from France did not arrive which was scheduled for last Friday delivery. UPS 800 operator insisted it is in their building, he gave me the wrong city which wasted 1 hour of my time in heavy rain, by the time I got there, dispatcher said it is on the truck. It arrived last minute, we did what we did and it went out. I did not get mad nor did I yell at anyone, but I could sense I was losing my patience and boiler was heating up. I know I can get mean and nasty and never surrender, I am glad I didn't get to that point, and hasn't happen for a long time. I lose when that happens.