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Old 08-10-2005, 02:07 PM
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NOT AFFILIATED -- just curious since my Hummer is almost approaching 30K, and I'm looking for new extended warranty:


BBB Reliability Report
The Better Business Bureau
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950

The Exotic Warranty Company
3809 Manatee Ave. E
Bradenton, FL 34208
Telephone: (941) 748-9666
Fax: (941) 748-9665
http://www.exoticwarranty.com

The BBB reports on members and non-members.

Original Business Start Date: January 2003 Incorporated: January 2003, FL
Principal: Mr. Ben Evans , President File Open Date: January 2005
Service Contact: Ms Cheryl Hagman , Manager
TOB Classification: Auto Warranty Processing Service
BBB Membership: This company is a member.

BBB Membership Status

This company has been a member of this Better Business Bureau since March 2005. This means it supports the Bureau's services to the public and meets our membership standards.

Program Participation
This company has agreed to use mediation and arbitration if necessary to resolve disputes through their participation in the following programs: Membership Identification, BBB Online.

Customer Experience

Based on BBB files, this company has a satisfactory record with the Bureau. Complaints have been processed by the Bureau in its three-year reporting period. Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaints. To have a Satisfactory Record with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 2 were closed in the last year.

These complaints concerned:

2 Guarantee/Warranty Issues

They were closed as:

2 Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint


Competency Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Insurance
2295 Victoria Ave Ste 163
Fort Myers, FL 33901
(239) 332-6948

The BBB has the following licensing information on file for this company:

License Number: E056176
Type: Dept of Banking & Finance
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