What's the deal....

[RiverRacerX]

My friend owns a Chevy dealership. The survey is the way the service department gets a bonus. If you fill out everything perfect they get an extra check that week. And YES they get the survey back so if your name is attached to it they will see it and the comments.

GM pays the bill so even my buddy makes me fill it out as his dealership gets money for having an outstanding service record.

I take my Cadillac there because our Cadillac service department sucks balls. And he gives me a discount!