I've had the soaked carpet issue twice! They initially did the drain hose fix and assured me it had been "throughly tested" but the following set of thunderstorms brought another floorboard full of water.
This time after extensive exploration, the service monkeys decided I had a door seal that was fitted improperly. After this was repaired, my truck was returned to me without a wash or interior wipe down. They had left the doors open all weekend and the interior was extremely dusty. There were even visable spider webs hanging from the rearview mirror and inside the ac vents! How's that for service?
On a subsequent visit for an oil change, they forgot to reconnect the vaccuum lines and my Hummer died before I got off the lot! After the lines were reconnected they sent me home after another "thorough inspection" to make sure everything was tip top. Too bad they installed the oil pan drain plug improperly and about 4 quarts drained into my driveway over night!
Sorry for the complaining, The point is my truck won't return to Hewlett HUMMER in Austin TX.
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06-27-2003, 02:23 PM
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