Sacramento Hummer SUXS!

[Kaz]

WOW...I have been out and not checking this, but will try and "Respond" to all the comments..Passion has nothing to do with it and my failure to "follow-Up" immediately just indicates I am not on here all the time that is all. Hognose, you have no right to use this forum or ANY forum to attack someone you know nothing about. I was pretty direct, with out giving names to prevent SLANDER which is a civil suit, so there will be no names. If you want "Proof" and you are in Sacramento, then please by all means meet me, take a look..I am not sure I really give a **** about your opinion of if you think I am to quote you "These little "grenades" against people or business should not be tolerated. If you're willing to take the time to slander a business or persons reputation, you best be ready to provide proof. Vanishing will not lend credence to your story....". Your comments are curt and rude when I am notifying the people in this area, which I am not under ANY obligation to do. Your post is very disturbing and hateful.

First, I have never dealt with any Tiffany in Service, there is a Tina, who is a coward..The Service Director. Yes, I called the service girl, Tina IMMEDIATELY, and she responded that they would handle it. She called me back and said she talked to her technican and he said "there was nothing there". I took it back to them the next business day, had photos before and after, and the story changed. Service Director said his service tech said the scratches were already THERE..I have photos that show they were not, also asked for the check in document that they give you to sign that shows where they walked around your vehicle and you signed for the warranty work, but they refused to provide that paper. DeGroot decided to call me a liar in front of my husband, thus making a bad situation WORSE. Communication issue? No. Cindy Daugherty, was the next call, who told me what I have already posted. She said she believed her tech, and refused to allow me to provide proof that the damage was done there at the dealership. Yes, there are two sides, but when the Service Director verbally attacks you, and no one wants to consider that it did happen there, they leave your vehicles in the lot when completed, for anyone to walk by and maybe scratch them...I was not blaming a person, just wanted the damn thing FIXED! The Cost was provided to me by Body Kraft on Folsom Blvd, and the scratches are on the door near the handle and top of the door, two lines near the top of the truck.
Now for what appears to be an INSULT on a forum of adults. RMSP, I am not a HOOSIER, keep your nasty comments to yourself and dont infer I am some sort of trailer trash..That is a ****ty comment and you need to keep you immature attidute on a "ricer " forum. I thought Hummer owners had class, you are sadly LACKING...
If you want to attack me because I am a woman in what appears to be a forum of MEN, then oh well. Where the photo was taken? Who cares? As for the FORD comments, first I have a new FORD Escape as well...I also have a Blown Race Car 95 Mustang, a New Peterbilt and two Italian sports cars. I have NEVER had any issues at Future Ford in Roseville. Not that others have the same experience, however, this is not about bad service, or attitudes or anything else..This is about a dealership that damaged a vehicle and refused to repair or make good, or even NEGOITATE with the owners. A vehicle that is under warranty, but was not bought from them. UYes, I will say that the sales people seem to be very nice, but sales and service are different. I love my FORD, as I love the H2, but what good is it to have any vehicle you cannot trust to leave for repairs or service only to have something happen to what you are responsible for and take care of? There is no such thing as "Customer Service" anymore and as has been shown to me on this forum, buy a few, it is easier to "attack" someones character, instead of "taking things under advisement" and being careful. I am going to a Chevy place in Roseville, so thanks for the suggestion from HummerJohn, also thanks for being adult and professional. HummerNewbie..I hope you are not calling me a "tire"..cause if you are, Karma is a wonderful thing especially in FL..cause I am moving to your area...You never know what you may see on the road.
Well this should satisfy the nasty childlike posters and the ones that are just using this as information. I cannot believe that many of you personally ATTACKED another person on this, but...what ever makes you able to look in the mirror.
Caio