F5Fstop new roof rails

[Hmmm2]

Is this a bulletin that all dealers get or can get access to? When I took the last one in (re: cloudiness under the clear coat due to Weather Guard), he told me they couldn't pull it up and it wasn't a GM/Hummer bulletin. Yesterday I complained to the 'dealer survery person' who had called me about my last visit to the dealer (last week .. but still waiting on parts) .. point by point .. about my last experience at the dealer. Of course, the Service Manager called me today asking how things were when he got the results to the phone survey. He got an earful. Waiting on the hood boxes (air vents), section under the windshield wiper .. and now they have to repaint the entire hood.
Sorry .. back to my question .. can the dealer actually get access to the bulletin listed? Or, was he just trying to make me feel that I didn't have an authentic bulletin? Thanks!