Aftermarket WEBASTO Sunroof

[MJS H3]

Originally Posted by Sewie

Having dealt with SVH for the last year, skip the salesman. They're all idiots there and won't be able to do squat. And don't bother talking to the "customer care" folks either unless its the manager. I can't remember her name right now but I can find out if you want.

Thanks Sewie,

If you can get me ANY name I would appreciate it. I just hate having to jump through hoops to get some help from them. You would think that after all the money we spent we would get world class customer service and not just a gold lined apology.

I've read that aftermarket sunroofs often have issues that require followup service. If you persist, they should be able to make it work right.

Next time stick to factory sunroofs, they are worth every penny. I've had only factory roofs in Jeeps, Fords, Honda's, Toyota's, Hummers, Benzs, Jags with good results.


S.

[Sewie]

Originally Posted by MJS H3

Thanks Sewie,

If you can get me ANY name I would appreciate it.

I sent you a PM.

[Wisha Haddan H3]

That sounds like a real pain in the a$$. Medved kept trying to push an aftermarket sunroof on me when I was looking at their 06's, and after reading this thread, I'm really glad I insisted on a factory one. Keep hounding them to fix it and tell them you haven't sent in the survey yet. Good luck!

[MJS H3]

Originally Posted by james t kirk

a factory onw will be almowt imposiable to do. your stuck with that crappy one. get them to make it work right or tell them you want out and see what happens? they may trade you out into another rig but it will take alot of push on your part. Don't trust a salesman. peroid. always do your homework.

THANKS! so if I really want out what options could they give me? You mean trade my used H3 for another used H3?

im getting ready to draft a formal letter I plan to send to the dealership and CC GM corp Certified.

[partsguy]

I don't think IMO that they will install a factory because,1. Too expensive(no accessorie kit avillable from GM) 2. They will be out of the price of the after market plus the labor on both. Give them a time limit to correct it.

Let us know what they have done,This will be intresting to see how they handle a problem like this.

Good Luck.

[usetosellhummer]

Do i understand you bought it used? from a hummer dealer? with 0% and or the rebate plus we can get you supplier price here, trade it up for new? just a thought.

[partsguy]

This is a used one?