They smoked in it

[HummerNewbie]

I agree with all the above, TAKE IT BACK AND BITCH!!! I smoke but I do not smoke in my vehicles and would be pissed if I took it in for service and they did. Totally unacceptable!

[entheos]

I have talked with a used car dealer about this. He said that those smoke odor removers work, until the sun hits your car (which may take longer as the H3 has small windows) and the smoke smell will return. He said that a smoker's car will always smell like smoke to some degree. I can attest to having an old blazer that someone smoked in that it took a couple of years before the smell was completely gone! Maybe you'll be lucky that since it was only there at the dealer for a day or so?? that it won't be as bad.

I'd ask for a new vehicle and recommend that whoever did it gets fired. That is nothing but a black eye for the dealer as well as GM.

[hmrlvr]

Damn-it now I'm fired up. I've sent them an email and I'm going there today to have a talk with them. Thanks for lighting the fire under my butt. Guess I was just being a nice guy AGAIN. I need to stop doing that .

[deserth3]

I'm a smoker. But smoking in someone car without permission is uncool and for a buisiness to do it is unprofessional.
Hope they clean it right for you.

[Mike E]

That is SOO NOT COOL!!! You need to bring it back and raise hell. To me, that is very disrepectful to treat someones car like that. Most likely the service manager may not even know this happened and it could be happening by the same tech in other cars which could damage a very good shops reputation. You need to go back ASAP!

[Beastmaster]

Originally Posted by hmrlvr

Damn-it now I'm fired up. I've sent them an email and I'm going there today to have a talk with them. Thanks for lighting the fire under my butt. Guess I was just being a nice guy AGAIN. I need to stop doing that .

You can be nice but insistent and persistent.

I looked at my ticket. It included seat cover removal/cleaning, carpet cleaning, new mats (since the ashes were on one of the mats), 2 cans of BG FrigiFresh, one unit of BG FrigiClean, 4 hours labor to clean the evaporator core, and 3 hours labor on the seats and interior detailing. It didn't show an actual cost on the ticket.....which likely meant the dealer ate the labor and materials.

I looked up the BG FrigiClean (which I didn't request, which was nice). It removes nicotine oils from the evaporator core as well as disinfects/fungicide to clean the evap core. Supposedly you spray this foam stuff into the A/C system and then flush it out to get rid of the nasty grungies.