Stealership ?'s please help ASAP

[jdrew]

Originally Posted by hummer74

i believe it's a gm extended warranty. i didnt know all the specifics for the warranty because i bought the truck used and payed to have it transferred to my name. i guess next time, i better KNOW if something is covered under warranty. and no, they didnt explain that if they didnt find anything that i would be charged. the only thing i signed was something for the loaner car saying that i would return it 24 hours after my truck was finished.

if it's a GMPP warranty, go here: http://www.extendedgmwarranty.com/

It will show you the coverages.

If you didnt sign a work order when you dropped your vehicle off, talk to the service manager and explain to him that you would not told there would be any charges for diagosing any problems. Also inform him that you didn't sign any work orders authorizing any charges.

I used to be a service manager at a Chev dealership. I ran into this all the time. The only way to stop it is to have service advisors educate the customers when they aren't aware of what exactly will come in the future.

Good luck!!