MEDVED Wheatridge - Denver, CO

[jayell1]

I've already been in touch with Al Serra... I told the guy what happened and he said it was no surprise... He said that he has heard more complaints about the Castle Rock Medved dealership than all other dealerships combined! I got a call yesterday from the General Manager of the entire Castle Rock Autoplex and he appologized and said "he had a talk with Todd." Had a talk??!! Give me a break, if they cared about how customers were being treated, he would have told him to get his _hit and get the hell out... Bottom-line is that's how they operate from top to bottom....

[Mr_Pat]

I too just had a problem with Castle rock MEDVED. I had a 300 dollar voucher from buying me H3 a while back from wheat ridge (I had zero problems with the dealership ). Anyways I wanted an Optima battery (34 series) for my H3. I called 5 times over 3 days asking if they had any in stock. Every time I got the same guy(i forget his name, Mexican dude that works at the parts counter) I asked if he had a 34 series and he says "I don?t know" then a long pause,,,, I ask "can you check" he doesn?t know... says he has to ask his boss.... I call back at 3 or 4pm and say thing.... this time he says he forgot to ask.... I call the next day and he still has no clue.... after 3 or 4 days he finally says yes he does have one..... I drive down from Cheyenne to Castle Rock and low and behold there is a display 2 feet from the cash register at the sales dept with the batteries right there and big stickers on the top that all say 34 series.... WTF the guy is to lazy to get off his ass and look? Give me a fricking break....
That left a bad taste in my mouth, luckily wheat ridge is closer to me and I won?t have to deal with the *******s down there.

[usetosellhummer]

I heard from a former mgr. that Medved is a dick and runs his operation the same way, like a dick

[CslRkH2]

Originally Posted by jayell1

I've already been in touch with Al Serra... I told the guy what happened and he said it was no surprise... He said that he has heard more complaints about the Castle Rock Medved dealership than all other dealerships combined! I got a call yesterday from the General Manager of the entire Castle Rock Autoplex and he appologized and said "he had a talk with Todd." Had a talk??!! Give me a break, if they cared about how customers were being treated, he would have told him to get his _hit and get the hell out... Bottom-line is that's how they operate from top to bottom....

Contact Stan or Darwin at Al Serra. They will treat you right. PM me if you want Darwin's contact information. Brian the HUMMER service guy is also very professional and will take care of you.

I live about 3 minutes from Medved South and drive to the Springs for everything.