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Go Back   Hummer Forums by Elcova > Hummer H2 Discussion Forums > Technical Discussion and Customizing your H2

 
 
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Old 07-28-2007, 03:04 PM
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Devis1957 Devis1957 is offline
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Default Re: Another Water Leak Thread

Got a call yesterday from Hummer. Last week the dealer confirmed everything I had told them and wrote in this post. Yesterday, Hummer told me they talked to a Mark Jones who told them everything has been completed. I don't even know who Mark Jones is, I've been dealing with Danny David, which is the guy Hummer talked to last week. Hummer offered me a 100,000 mile warranty on my windshield leaks or I could take my Hummer to another dealer to confirm my story. What a crock of BS. First, I asked him why they would offer me a warranty on the windshield when the repair was made to the roof seam and he said he did not even know about the headliner. He said that is all besides the point and that is their offer. I told him to let me send him the photos, he said "no" because he had no reason not to believe the dealer. I asked him why he did not talk to the same guy they talked to last week. He said he talked to the person that answered the service dept phone.

I told them I would not accept their offer and they would have to send the Hummer rep to me when he comes to Baton Rouge. If they can not do this, then I will proceed with my lawyer, probably will proceed anyways after they confirm the botched repairs. The phone call started out and continued to be all one-sided, so I just hung up.
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