I think I just got screwed....

[Steve #1]

Chance are that even if there is video, it won't be of much use.

Typical parking lot cameras give you one of two things. Some will be zoomed out and give you a wide shot of the parking lot. You may be able to see someone walking up to the vehicle but won't be able to identify the person or in most cases the make or model of any vehicle they may have been in, much less a license plate. The other type of parking lot camera will pan and zoom around the parking lot. There is a slight chance that the camera could catch the person, and a even lesser chance that the person could be identified IF the camera happened to be pointed in the right direction at the right time.

It's not hard to review the tapes, but it can be hard to find what you're looking for.

If you want anything to happen with it you will need to do the legwork. Call the store and talk to the Assets Protection Team Leader. If they have decent video, and the person had made a purchase in the store using something other than cash, there is a good chance they could give the detective everything needed to track them down. Find out who the detective assigned to the case is and make sure anything the store video shows is acted on.