Vizualogic Problem

[Gunzz]

I have the same system with the DVD in the console. It should work by pointing at the headrest screens. Console door should not need to open. I know that in the center console, below the dvd player (underneath the tray) there are alot of wires and I believe one of them was a IR control wire. It is possible that it came unplugged not allowing the commands to be sent to the dvd player. I will look at mine tonight, and the manual, and see if there are any settings that might be off.

Important questions.
1. Did the system ever work properly?
2. Did you do any work to your H2 that may have knocked the wires off?
3. Did you lose power to your vehicle for an extended time? (dead
battery)