Brand new with a dented roof

[subunix]

Originally Posted by MrInfoSys

Hello everyone! I just picked up a 2k7 red H3 last Friday. On Saturday I looked down at it from my house and noticed that there was a large, basketball sized dent in the roof (drivers side near the back). I called the dealership and they told me that %95 of the H3 they get have some type of 'warped metal' because they are SOOO wide...They also said that they could not fix it because every time they try, they end up making it worse.

So, I called GM. GM/Hummer customer support called the dealership and got the same BS answer. The server manager at the dealership told them it was a factory problem. GM told me that there is nothing they can do and that it is also NOT something that the warranty would cover! OMG!

I'm trying to wrap my brain around this. Has anyone else seen this issue or heard of it? How in the world can GM back the dealership on this?

Thoughts?

Chris
blowfish@comcast.net

I can send pics if you want as well.

Yeah send us some pics, I work at the plant and thats Bullcrap what the dealer said, width has nothing to do with a huge ol' dent on your roof. Let me know if you cant get anything done and I'll put you in contact with some people that truely do care.

[Hummer3]

Park the vehicle on the dealers lot, by the front door, write lemon on the inside of the winshield and lock it up. Go rent another vehicle and within 24 hours you will have a new vehicle and your rent paid........trust me.

[3Hummer]

Hummer3, that wouldnt work becuase the lemon law only works if you have the same problem 3 times that is LIFE THREATENING in some way, ex sterring column, suspension. and most if you win the case, they get one more shot at fixing it. A dent would never work for the lemon law, otherwise everyone would file for it. My moms done it twice with a BMW and once with a Mercedes, but with mercedes we worked it out seperatly.

As for the dent problem i have never seen a dent on the roof of an H3, other than people running into some branches and stuff. do you have the sunroof, if so is it near it? might have something to do with that. And if width had something to do with it then pretty much every H1, H2, Suburban, Tahoe, and every other large SUV would have the same issue. Have you tried asking a shop to see if it is possible to remove with making it worse?

[Hummer3]

I agree, corporate would not fix it my way, the dealer would. They would not want the bad PR.

[Gunner_45]

MrInfoSys,

My '06 had it, my new '07 has it, several of the loaner vehicles I've driven
"without" a sunroof have had it........Folks at the dealership thought I was
crazy until I kept pointing it out to them.

You have to look close and at an angle but it is there....

It seems to be a manufacturing flaw of some sort, just like the warped
panels on either side of the front/rear door seam. That one seems to
be worse on the passenger side than the drivers.

These distortions and orange peel paint are way to common for my tastes.
However I have chosen to just deal with it and enjoy the vehicle as it is.

This go-round I just said frakk it and installed some cross bars.

[Big Dad]

MrInfoSys,

Can you post a picture of it? I'm off tomorrow...I'll cruise down and look over the local lot. Fork it...I'm still going down to the lot, I'll let you know what I find.

[3Hummer]

hmmm, if its on onesa without the sunroof where is it located. I wanna see if ive got it then. Ive looked several times from the upstairs of my house down at the car but havent noticed any dents, and i noticed the tiniest ding about the size of a nail on my fender flare, so i think if it was pretty big i woulda seen it at some points over the past 9 months