ATTN: H3 Brand Quality Manager

[kma]

Originally Posted by HummBebe

In my experience, GM has totally backed the HUMMER product. And made a damm fine product too.

[GreenH3]

I have also lost a front diff. Only moderate off-roading and still on original Bridgestone Dueler A/T 33"s. 2006 Green H3, 52K miles. Hummer needs to step forward and do the right thing.

[LesC.]

Dear H3 Brand Quality Manager,
Thanks for the cast iron front differential you chose for my H3 alpha.

[subunix]

also I think Youre right that they need to change them for all H3's not just the alpha. I know exactly why they havent..... $90 for every H3 is something they wouldnt even consider looking at. We eliminate rosebuds to save $.05 it doesnt make sense but it doesnt make a business case either... trust me ive been trying to talk them into it and its not happening right now... just my 2 cents

[3Hummer]

may be 90 bucks on each H3, but considering the amount of money the loose repairing them from warrenty who knows if it equals out or surpasses that amount. Anyway i cant wait to see the response. And i totally agree that this is where most Hummer users that use their rigs dsicuss and if this is an issue amongts us offroaders then they should really take a look at that.

[HummBebe]

Originally Posted by 3Hummer

may be 90 bucks on each H3, but considering the amount of money the loose repairing them from warrenty who knows if it equals out or surpasses that amount.

And that's exactly the point. At what point do we as consumers, beyond that, enthusiasts, get considered for the amount and level of inconvenience and DANGER of being stranded far from help, food water, shelter, etc????

Been there, done that X2. Not willing to do it again.

[FutureBeachBum]

has anyone had their original front diff switched out to the cast iron version?

If so, was it done at a dealer?, how much?

[Alan06SUT]

Originally Posted by HummBebe

And that's exactly the point. At what point do we as consumers, beyond that, enthusiasts, get considered for the amount and level of inconvenience and DANGER of being stranded far from help, food water, shelter, etc????
Been there, done that X2. Not willing to do it again.

I agree they should put in the cast iron case.

And please don't take this the wrong way.... I heart beebee and all you've done for the trails and hummers, but as for the part eluding that the differential put you in danger far from help, I just cant see that as a valid point to your argument.

We all make decisions to go offroading and we put ourselves in the above mentioned dangers. I think that you should leave that point out of your argument to hummer and just stick with the reliability and excessive falure rates so they can't try to discredit you on that one point and therefore not pay attention to your very valid argument. Wheeling is risky and obviously you guys were prepared and had a back up plan to get out of there, etc. I/ we here know you are more than responsible and prepared wheeler.

I am just bringing this up an an editing thing so they can't put any bullets into your letter.

Good luck with the whole warranty thing, don't forget how much you love your hummer and your hummer family in stressful times! I am optomistic that they will take care of it for you, you may have to rattle some cages though. Take care.

[deserth3]

For all you folks that have lost a front diff have you read and followed the instructions as outline on page 7-2 and 7-3 of you owners manual?
Next time I'm in the dealership I plan on talking to the service manager with my own concerns about the differential. Though I haven't broken the front yet it sounds like a very real possibility. Jerry Seiner so far has been excellent with my needs and concerns.
The BBB Auto Line also has a web site; http://www.dr.bbb.org/autoline/index.asp

Here is another posibility; http://www-odi.nhtsa.dot.gov/ivoq/