WATER LEAK

[Adam in CO]

Did it stop raining?

[Devis1957]

My water leak was similar, but on the passenger side. After changing the windshield twice, damaging the roof, changing the headliner 5 times, they located the source of the leak. It could not be seen from the outside, but was found by soaping the roof and blowing air from the inside, finding the bubbles on the outside. Turned out being the roof seam above the passenger side door.

It all started a few days after I bought it and after 17 months, they are making another repair. Hoping when I get home from my overseas job at the end of the month, I can get it back and stay with me for a while. Hummer will not do anything for me, nor contact me. I guess they are afraid that if they do acknowledge the problem, they will open themselves up for a law suit. Little do they know, by ignoring me, that's exactly what's coming anyways. Lawyer says we should be able to get a fair bit for diminished value. Don't really care about the money, just want Hummer to know I'm alive.

If it was not for the dealer, nothing would have ever been done. But after so many times in the shop, at least 10, it seems that a permanent fix will never be had.

[05h2sut]

Devis1957,

I'd contact the Attorney Generals office in your state - that should qualify for action under the lemon law. Anything more than a "few" visits to the crank yankers to get anything not repaired qualifies..

-Dave

[Devis1957]

Have already contacted them. In Louisiana, it's 4 visits for the same problem before the "Lemon Law" can be used. The other part of that law is that it has to impair the safety of the vehicle or they can repair until eternity. They will not tie the water leak to safety, no how, no way. My lawyer says the only way to get anything out of them is to sue them for diminished value, court costs and attorney fees. Nothing out of my pocket if he does not recover his fee. I hate to go the lawyer route, don't need the money, just want Hummer to acknowledge the problem instead of saying they do not have to do anything, then send me the local BBB number to file a complaint against them.

I'm so pissed, I do not think I will let them buy it back on my GM Smart Buy. It's 17 months old and only has 6000 miles, so it should be worth much more than they will buy it back for, if I decide to part with it.

I'm not really sure if the local dealer is just being great about taking it in each time I call them or acting as a buffer between me Hummer. Of course, their repair methods have been very questionable and not very professional, this will be their last shot or they, too will be included in my lawsuit. I have told them I will not pick it up until they arrange a sit down with the regional Hummer rep, so we will see what happens, soon.

[05h2sut]

GM should offer to swap you for a "manufacturers" demo - a never been titled replacement that has equal mileage. The model year flipped in September, so you'd gain a couple years on the model.

The reps are usually more receptive to correcting the situation than the individual dealer - goodwill and all that. More accurately would be the prevention of spreading of ill will and poor responsiveness on the part of the manufacturer. My ex-father-in-law was a chevy dealer for lots of years and was a hardass with customers and major problems - the regional rep usually negotiated with the customers much more effectively.

The pisser is that the dealer should be on your side given the obvious manufacturer defect in your situation. They're all thieves.

Good luck
-dave

[mikejr]

Has this trouble in one of the avalanches...it was found to be a clogged drain tube. Sounds to me like you've got the same issue here.

[Devis1957]

You're right, they should do something or they should have done something 2 weeks after I bought it and it had just spent 10 days in the shop and no idea of what was leaking. I have no sun roof.

GM / Hummer will do nothing except send me the BBB number and so far, no contact with a Hummer Rep.