REPLACEMENT E&G CLASSIC FENDER FLAIR = $375.00 FOR 1 FLAIR!

[CO Hummer]

Originally Posted by timgco

So E&G didn;t quite handle this properly from the start. "It is what it is" has got to be one of the most rediculous comments a "sales professional" can make to a customer.

Hahaha! "It is what it is". He should be a football star. He's got the sports interview cliches down pat.


H2Finally has it right on. You don't jack with a 2003 member. E&G is definitely on the sh!t list until Dan pulls his head out of his butt and makes things right.

[H2R]

Business 101= rule 1

THE CUSTOMER IS ALWAYS RIGHT!

O and I DID NEED A KIT TOO.

[RCKSTR]

Originally Posted by H2R

Business 101= rule 1

THE CUSTOMER IS ALWAYS RIGHT!

O and I DID NEED A KIT TOO.

I need a set of flares for my 03 as well, but not from Dan. Guess Im gonna ebay it or go through another retailer. Hey Dan, keep the customer happy, and he will keep puttin money in your pocket... Guess you missed that while shoving that "Im always right" stick up your A**

[RuggedH2]

Something tells me this thread is gonna get linked through the whole Hummer community in no time!

Time to make some decisions Dan!

[2-H2's]

Nice post NJ H2...

I've bought two sets of E & G Flares for my H-2...the second set was to replace the drivers rear side flare from an off-roading accident. I contacted Trail Duty, who I purchased the first set from...and was informed that E & G didn't sell anything but sets, this was back in '07.

The third time I trashed the same flare I contacted Trail Duty...and was informed that the flares could be purchased individually to the tune of $375.00. I too declined to purchase one flare for this astronomically quoted price. For goodness sakes...it's for an H2 not the space shuttle...

Are the replacement flares going for $100.00 each...please confirm this so I can order a new driver's side rear flare!!! Inquiring minds need to know!!!

Thanks,

Lee

[KenP]

So we've all learned valuable lessons here:

Do not buy E&G flares from ANYONE because:

Replacement parts are stupidly overpriced
The owner will call you a liar in public
The owner will call you irresponsible in public
The owner will discuss personal info about you in public
E&G customer service sux

It's probably a good idea to inform others by posting a link to this thread on other forums and letting any retailers you deal with know about it. They should be informed.

[2-H2's]

Originally Posted by KenP

So we've all learned valuable lessons here:

Do not buy E&G flares from ANYONE because:

Replacement parts are stupidly overpriced
The owner will call you a liar in public
The owner will call you irresponsible in public
The owner will discuss personal info about you in public
E&G customer service sux

It's probably a good idea to inform others by posting a link to this thread on other forums and letting any retailers you deal with know about it. They should be informed.

Valuable to the tune of $1500.00 & still needing a driver's side flare...

[NJ H2]

Originally Posted by KenP

So we've all learned valuable lessons here:

Do not buy E&G flares from ANYONE because:

Replacement parts are stupidly overpriced
The owner will call you a liar in public
The owner will call you irresponsible in public
The owner will discuss personal info about you in public
E&G customer service sux

It's probably a good idea to inform others by posting a link to this thread on other forums and letting any retailers you deal with know about it. They should be informed.

OMG!! LMAO!!!!
I love a good revolution every once in a while!!!

[H2R]

Since Dan cant do the right thing mabee sending a email to this person will. I am sure the corporate owners would love to find out about this.

apohuski@egclassicsinc.com

[RCKSTR]

DONE!

[RuggedH2]

What we have here is a failure to communicate.

The E&G products we are talking about are specifically for H2's. There are probably more H2 owners on this site than could be found in one place....... anywhere else.

I'll bet most of them have seen E&G flares, through pics here, links, or having read about them here. I know I've seen it come up several times around here. Hell, I've told people where to get them and given them a good review here myself!

I posted on this thread after recently trying to replace some of mine that I broke. NJ H2 titled the thread along the lines of what I had recently learned myself...... that replacement parts from E&G were unconscionably overpriced!

I would bet that most people here who might be weighing whether or not to spend the money on the flares in the first place........ would elect not to do so, if they knew how much a single flare would cost them to replace if broken. I had no idea they were that ridiculous until I looked at replacing some of mine.

Now even if they forget about you insulting your customer......... they are still left knowing that you quoted $375.00 per replacement flare! If that is accurate (and we still don't know if it is) it would cost $4,500 to replace the parts in the kit, or force the customer to buy a new kit to replace two broken parts (at the same cost).

My dealer, going from past dealings with E&G told me similar to what NJ H2 wrote here.

So where is it Dan? Are replacement parts for people considering buying your kit $375.00 or are they $100.00?

I have already told my dealer to check into it for me again.

This might be a chance to make some money Dan, or it could be a chance to lose more customers at one time than you've ever had before.