03 Wiper Motor

[TouchdownTN]

Hummer customer service called me back. The only information they had for me was that according to the dealer (Hummer of Knoxville), that my problem was unrelated to any recalls. I asked the customer service rep if the dealer even inspected the motor to see if water may have damaged it and he told me that the dealer was very short with him and wouldn't give him any more information. The dealer even asked him why he kept calling them and that the dealer tried to rush him off the phone. The kicker was that the dealer implied to him something to the affect that they didn't need customer's like me. The only time I have been to the dealer is for recall work which is a goldmine for the dealer, so I figured I was doing them a favor. Needless to say I don't know anything else except for certain that the dealer doesn't appreciate his customers. Some type of manager with Hummer is supposed to call me to figure out what to do next! I will update this thread when I get more information!