Sorry to hear about your LA experience.
Anderson Hummer in MD treated me like royalty. Let me drive the trucks whenever and for as long as I wanted while I was trying to make up my mind.
They were attentive and answered lots of (what I now see as) stupid "newbie" questions.
After the sale they have continued to be great to me.
If you don;t like your local dealer... buy a $200 airplane ticket and go visit a dealer that wants your business. Lynch Hummer has a great reputation for fly-in buyers.
Sad fact of life if that selling cars is a hard business full of a lot of worn-down zero sum people.
Your expecations for service are reasonable. Stick to them and insist on rewarding a dealer who takes good care of you.
Service matters more than saving 5% of a vehicle.
Stick to your guns.
__________________
\"I\'ll worry about the splinter in my eye when you worry about the plank in your\'s\"
2 Pissed off dealer mechanics, Origami frame, Convex UCP, 2 Bent cross members, Dented driveshaft, Broken sway bar mounts, misaligned transmission, exhaust leak, Pl
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07-10-2005, 02:13 PM
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